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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2021 | Dec. 31, 2020 | Dec. 31, 2019
Disaggregation of Revenue [Line Items] |  |  |
Revenues | $ 1,139,231 | $ 1,016,195 | $ 1,047,627
Crawford Loss Adjusting |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 475,587 | 438,491 |
Crawford TPA Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 397,964 | 371,392 |
Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 228,481 | 172,609 |
U.S. |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 658,785 | 570,820 | 569,205
U.S. | Crawford Loss Adjusting |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 158,451 | 128,342 |
U.S. | Crawford TPA Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 301,035 | 293,448 |
U.S. | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 199,299 | 149,030 |
U.K. |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 134,663 | 128,674 | 126,337
U.K. | Crawford Loss Adjusting |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 102,326 | 105,446 |
U.K. | Crawford TPA Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 22,693 | 16,530 |
U.K. | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 9,644 | 6,698 |
Canada |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 84,945 | 89,162 | $ 114,438
Canada | Crawford Loss Adjusting |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 54,675 | 55,552 |
Canada | Crawford TPA Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 18,307 | 22,673 |
Canada | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 11,963 | 10,937 |
Australia | Crawford Loss Adjusting |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 72,751 | 69,407 |
Europe | Crawford Loss Adjusting |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 52,488 | 48,732 |
Rest of World | Crawford Loss Adjusting |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 34,896 | 31,012 |
Europe and Rest of World | Crawford TPA Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 55,929 | 38,741 |
Europe and Rest of World | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 7,575 | 5,944 |
Claims Management Services | Crawford TPA Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 248,271 | 221,888 |
Claims Management Services | U.S. | Crawford TPA Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 151,342 | 143,944 |
Claims Management Services | U.K. | Crawford TPA Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 22,693 | 16,530 |
Claims Management Services | Canada | Crawford TPA Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 18,307 | 22,673 |
Claims Management Services | Europe and Rest of World | Crawford TPA Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 55,929 | 38,741 |
Medical Management Services | Crawford TPA Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 149,693 | 149,504 |
Medical Management Services | U.S. | Crawford TPA Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 149,693 | 149,504 |
Network Business | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 134,832 | 87,935 |
Network Business | U.S. | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 124,727 | 78,025 |
Network Business | U.K. | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 20 | 86 |
Network Business | Canada | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 4,319 | 4,857 |
Network Business | Europe and Rest of World | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 5,766 | 4,967 |
Contractor Connection | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 89,327 | 84,674 |
Contractor Connection | U.S. | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 70,250 | 71,005 |
Contractor Connection | U.K. | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 9,624 | 6,612 |
Contractor Connection | Canada | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 7,644 | 6,080 |
Contractor Connection | Europe and Rest of World | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 1,809 | 977 |
Subrogation | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 4,322 | 0 |
Subrogation | U.S. | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 4,322 | 0 |
Subrogation | U.K. | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 0 | 0 |
Subrogation | Canada | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 0 | 0 |
Subrogation | Europe and Rest of World | Crawford Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | $ 0 | $ 0 |

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