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Revenue Recognition (Tables) | 12 Months Ended
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Dec. 31, 2021
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue | The following table presents Crawford Loss Adjusting revenues before reimbursements disaggregated by geography for the years ended December 31, 2021 and 2020.
|  | (In thousands) |
Year Ended December 31, |  | 2021 |  |  | 2020 |
U.S. |  | $ | 158,451 |  |  | $ | 128,342 |
U.K. |  |  | 102,326 |  |  |  | 105,446 |
Canada |  |  | 54,675 |  |  |  | 55,552 |
Australia |  |  | 72,751 |  |  |  | 69,407 |
Europe |  |  | 52,488 |  |  |  | 48,732 |
Rest of World |  |  | 34,896 |  |  |  | 31,012 |
Total Crawford Loss Adjusting Revenues before Reimbursements |  | $ | 475,587 |  |  | $ | 438,491 |
The following table presents Crawford TPA Solutions revenues before reimbursements disaggregated by service line and geography for the years ended December 31, 2021 and 2020.
|  | Year Ended December 31, 2021 |  |  | Year Ended December 31, 2020 |
(in thousands) |  | Claims Management Services |  |  | Medical Management Services |  |  | Total |  |  | Claims Management Services |  |  | Medical Management Services |  |  | Total |
U.S. |  | $ | 151,342 |  |  | $ | 149,693 |  |  | $ | 301,035 |  |  | $ | 143,944 |  |  | $ | 149,504 |  |  | $ | 293,448 |
U.K. |  |  | 22,693 |  |  |  | — |  |  |  | 22,693 |  |  |  | 16,530 |  |  |  | — |  |  |  | 16,530 |
Canada |  |  | 18,307 |  |  |  | — |  |  |  | 18,307 |  |  |  | 22,673 |  |  |  | — |  |  |  | 22,673 |
Europe and Rest of World |  |  | 55,929 |  |  |  | — |  |  |  | 55,929 |  |  |  | 38,741 |  |  |  | — |  |  |  | 38,741 |
Total Crawford TPA Solutions Revenues before Reimbursements |  | $ | 248,271 |  |  | $ | 149,693 |  |  | $ | 397,964 |  |  | $ | 221,888 |  |  | $ | 149,504 |  |  | $ | 371,392 |
The following table presents Crawford Platform Solutions revenues before reimbursements disaggregated by service line and geography for the years ended December 31, 2021 and 2020.
|  | Year Ended December 31, 2021 |  |  | Year Ended December 31, 2020 |
(in thousands) |  | Contractor Connection |  |  | Network Business |  |  | Subro- gation |  |  | Total |  |  | Contractor Connection |  |  | Network Business |  |  | Subro- gation |  |  | Total |
U.S. |  | $ | 70,250 |  |  | $ | 124,727 |  |  | $ | 4,322 |  |  | $ | 199,299 |  |  | $ | 71,005 |  |  | $ | 78,025 |  |  | $ | — |  |  | $ | 149,030 |
U.K. |  |  | 9,624 |  |  |  | 20 |  |  |  | — |  |  |  | 9,644 |  |  |  | 6,612 |  |  |  | 86 |  |  |  | — |  |  |  | 6,698 |
Canada |  |  | 7,644 |  |  |  | 4,319 |  |  |  | — |  |  |  | 11,963 |  |  |  | 6,080 |  |  |  | 4,857 |  |  |  | — |  |  |  | 10,937 |
Europe and Rest of World |  |  | 1,809 |  |  |  | 5,766 |  |  |  | — |  |  |  | 7,575 |  |  |  | 977 |  |  |  | 4,967 |  |  |  | — |  |  |  | 5,944 |
Total Crawford Platform Solutions Revenues before Reimbursements |  | $ | 89,327 |  |  | $ | 134,832 |  |  | $ | 4,322 |  |  | $ | 228,481 |  |  | $ | 84,674 |  |  | $ | 87,935 |  |  | $ | — |  |  | $ | 172,609 |
Schedule of Customer Contract Liabilities | The table below presents the deferred revenues balance as of January 1, 2021 and the significant activity affecting deferred revenues during the year ended December 31, 2021:
(In Thousands) |  |  |
Customer Contract Liabilities: |  | Deferred Revenue |
Balance at January 1, 2021 |  | $ | 51,369 |
Annual additions |  |  | 78,028 |
Revenue recognized from prior periods |  |  | (30,108 | )
Revenue recognized from current year additions |  |  | (40,897 | )
Deferred revenue from acquisition |  |  | 659 |
Other adjustments |  |  | (3,146 | )
Balance as of December 31, 2021 |  | $ | 55,905 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130551-203045 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 5 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130545-203045 + Details
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