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Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
 12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Revenues from Services:      
Revenues $ 1,139,231 $ 1,016,195 $ 1,047,627
Costs and Expenses:      
Cost of services 847,430 737,320 752,773
Selling, general, and administrative expenses 244,850 218,952 227,170
Corporate interest expense, net of interest income 6,559 7,923 10,774
Goodwill and intangible asset impairments 0 17,674 17,484
Arbitration and claim settlements 0 0 12,552
Restructuring and other costs, net 0 8,133
Gain on disposition of businesses, net 0 (13,763) 0
Total Costs and Expenses 1,098,839 976,239 1,020,753
Other (Expense) Gain 3,472 (868) (3,237)
(Loss) Income Before Income Taxes 43,864 39,088 23,637
(Benefit) Provision for Income Taxes 13,316 12,013 14,111
Net (Loss) Income 30,548 27,075 9,526
Net Loss Attributable to Noncontrolling Interests and Redeemable Noncontrolling Interests 144 1,221 2,959
Net (Loss) Income Attributable to Shareholders of Crawford & Company $ 30,692 $ 28,296 $ 12,485
Class A Non-Voting      
(Loss) Earnings Per Share - Basic:      
(Loss) Earnings Per Share - Basic: $ 0.58 $ 0.54 $ 0.27
(Loss) Earnings Per Share - Diluted:      
(Loss) Earnings Per Share - Diluted: $ 0.57 $ 0.54 $ 0.26
Weighted-Average Shares Used to Compute Basic Earnings Per Share:      
Weighted-average common shares outstanding, basic 30,760 30,605 30,637
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:      
Weighted-average common shares outstanding, diluted 31,743 30,857 31,090
Cash Dividends Per Share:      
Cash Dividends Per Share $ 0.24 $ 0.19 $ 0.28
Class B Voting      
(Loss) Earnings Per Share - Basic:      
(Loss) Earnings Per Share - Basic: 0.58 0.52 0.19
(Loss) Earnings Per Share - Diluted:      
(Loss) Earnings Per Share - Diluted: $ 0.57 $ 0.52 $ 0.19
Weighted-Average Shares Used to Compute Basic Earnings Per Share:      
Weighted-average common shares outstanding, basic 22,237 22,527 22,975
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:      
Weighted-average common shares outstanding, diluted 22,237 22,527 22,975
Cash Dividends Per Share:      
Cash Dividends Per Share $ 0.24 $ 0.17 $ 0.20
Service      
Revenues from Services:      
Revenues $ 1,102,032 $ 982,492 $ 1,005,802
Costs and Expenses:      
Cost of services 810,231 703,617 710,948
Reimbursements      
Revenues from Services:      
Revenues 37,199 33,703 41,825
Costs and Expenses:      
Cost of services $ 37,199 $ 33,703 $ 41,825