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Revenue Recognition (Tables)
12 Months Ended
Dec. 31, 2021
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue

The following table presents Crawford Loss Adjusting revenues before reimbursements disaggregated by geography for the years ended December 31, 2021 and 2020.

 

 

 

(In thousands)

 

Year Ended December 31,

 

2021

 

 

2020

 

U.S.

 

$

158,451

 

 

$

128,342

 

U.K.

 

 

102,326

 

 

 

105,446

 

Canada

 

 

54,675

 

 

 

55,552

 

Australia

 

 

72,751

 

 

 

69,407

 

Europe

 

 

52,488

 

 

 

48,732

 

Rest of World

 

 

34,896

 

 

 

31,012

 

Total Crawford Loss Adjusting Revenues before Reimbursements

 

$

475,587

 

 

$

438,491

 

The following table presents Crawford TPA Solutions revenues before reimbursements disaggregated by service line and geography for the years ended December 31, 2021 and 2020.

 

 

 

Year Ended December 31, 2021

 

 

Year Ended December 31, 2020

 

(in thousands)

 

Claims
Management
Services

 

 

Medical
Management
Services

 

 

Total

 

 

Claims
Management
Services

 

 

Medical
Management
Services

 

 

Total

 

U.S.

 

$

151,342

 

 

$

149,693

 

 

$

301,035

 

 

$

143,944

 

 

$

149,504

 

 

$

293,448

 

U.K.

 

 

22,693

 

 

 

 

 

 

22,693

 

 

 

16,530

 

 

 

 

 

 

16,530

 

Canada

 

 

18,307

 

 

 

 

 

 

18,307

 

 

 

22,673

 

 

 

 

 

 

22,673

 

Europe and Rest of World

 

 

55,929

 

 

 

 

 

 

55,929

 

 

 

38,741

 

 

 

 

 

 

38,741

 

Total Crawford TPA Solutions Revenues before Reimbursements

 

$

248,271

 

 

$

149,693

 

 

$

397,964

 

 

$

221,888

 

 

$

149,504

 

 

$

371,392

 

The following table presents Crawford Platform Solutions revenues before reimbursements disaggregated by service line and geography for the years ended December 31, 2021 and 2020.

 

 

 

Year Ended December 31, 2021

 

 

Year Ended December 31, 2020

 

(in thousands)

 

Contractor
Connection

 

 

Network Business

 

 

Subro-
gation

 

 

Total

 

 

Contractor
Connection

 

 

Network Business

 

 

Subro-
gation

 

 

Total

 

U.S.

 

$

70,250

 

 

$

124,727

 

 

$

4,322

 

 

$

199,299

 

 

$

71,005

 

 

$

78,025

 

 

$

 

 

$

149,030

 

U.K.

 

 

9,624

 

 

 

20

 

 

 

 

 

 

9,644

 

 

 

6,612

 

 

 

86

 

 

 

 

 

 

6,698

 

Canada

 

 

7,644

 

 

 

4,319

 

 

 

 

 

 

11,963

 

 

 

6,080

 

 

 

4,857

 

 

 

 

 

 

10,937

 

Europe and Rest of World

 

 

1,809

 

 

 

5,766

 

 

 

 

 

 

7,575

 

 

 

977

 

 

 

4,967

 

 

 

 

 

 

5,944

 

Total Crawford Platform Solutions Revenues before Reimbursements

 

$

89,327

 

 

$

134,832

 

 

$

4,322

 

 

$

228,481

 

 

$

84,674

 

 

$

87,935

 

 

$

 

 

$

172,609

 

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2021 and the significant activity affecting deferred revenues during the year ended December 31, 2021:

 

(In Thousands)

 

 

 

Customer Contract Liabilities:

 

Deferred Revenue

 

Balance at January 1, 2021

 

$

51,369

 

Annual additions

 

 

78,028

 

Revenue recognized from prior periods

 

 

(30,108

)

Revenue recognized from current year additions

 

 

(40,897

)

Deferred revenue from acquisition

 

 

659

 

Other adjustments

 

 

(3,146

)

Balance as of December 31, 2021

 

$

55,905