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Revenue Recognition - Additional Information (Details) - USD ($)
 12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Revenue Initial Application Period Cumulative Effect Transition [Line Items]    
Accounts receivable, days sales outstanding 2 months  
Billing after contract completion, years 1 year  
Revenue, remaining performance obligation $ 89,553,000  
Amount of performance obligation Intend to recognize within next year 70.00%  
Revenue from contracts with customers, practical expedient, consideration adjustment period   1 year
Accounts payable days payable outstanding   1 year
Lifetime Claim    
Revenue Initial Application Period Cumulative Effect Transition [Line Items]    
Deferred revenue $ 38,000,000.0  
Maximum | Crawford TPA Solutions    
Revenue Initial Application Period Cumulative Effect Transition [Line Items]    
Revenue from contracts with customers, performance obligation term 2 years  
Claims Management Services    
Revenue Initial Application Period Cumulative Effect Transition [Line Items]    
Revenue remaining performance obligation expected timing of satisfaction explanation The Company's deferred revenues for claims handled for one or two years are not as sensitive to changes in claim closing rates since the performance obligations are satisfied within a fixed length of time.  
Revenue from contracts with customers, duration, average time to close case from time of referral   5 years
Percentage of closed cases 99.00%  
Claims Management Services | Minimum    
Revenue Initial Application Period Cumulative Effect Transition [Line Items]    
Revenue from contracts with customers, performance obligation term 1 year  
Claims Management Services | Maximum    
Revenue Initial Application Period Cumulative Effect Transition [Line Items]    
Revenue from contracts with customers, performance obligation term 2 years