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Common Stock and Earnings per Share - Schedule of Computations of Diluted Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, $ in Thousands
 12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Class A Non-Voting      
Numerator:      
Allocation of undistributed earnings (loss) $ 10,602 $ 10,781 $ (394)
Dividends paid 7,376 5,815 8,592
Net income available to common shareholders, diluted $ 17,978 $ 16,596 $ 8,198
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:      
Weighted-average common shares outstanding, basic 30,760,000 30,605,000 30,637,000
Weighted-average effect of dilutive securities (1) 983 252,000 453,000
Weighted-average number of shares outstanding, diluted 31,743,000 30,857,000 31,090,000
Earnings per share - diluted $ 0.57 $ 0.54 $ 0.26
Class B Voting      
Numerator:      
Allocation of undistributed earnings (loss) $ 7,427 $ 7,870 $ (292)
Dividends paid 5,287 3,830 4,579
Net income available to common shareholders, diluted $ 12,714 $ 11,700 $ 4,287
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:      
Weighted-average common shares outstanding, basic 22,237,000 22,527,000 22,975,000
Weighted-average effect of dilutive securities (1) 0 0 0
Weighted-average number of shares outstanding, diluted 22,237,000 22,527,000 22,975,000
Earnings per share - diluted $ 0.57 $ 0.52 $ 0.19