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Goodwill and Intangible Assets (Tables)

12 Months Ended

Dec. 31, 2021

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Goodwill

The following table shows the changes in the carrying amount of goodwill for the years ended December 31, 2021 and 2020:

		Loss Adjusting				Crawford TPA Solutions				Platform Solutions				Total
		(In thousands)
Balance at December 31, 2019:
Goodwill		$	86,025			$	168,734			$	44,381			$	299,140
Accumulated impairment losses			(50,587	)			(159,424	)			(8,487	)			(218,498	)
Net goodwill			35,438				9,310				35,894				80,642
2020 Activity:
Goodwill of acquired businesses			2,644				2,857				—				5,501
Impairment of goodwill			(17,674	)			—				—				(17,674	)
Goodwill of disposed business			(1,990	)			—				—				(1,990	)
Foreign currency effects			79				12				(33	)			58
Balance at December 31, 2020:
Goodwill			86,758				171,603				44,348				302,709
Accumulated impairment losses			(68,261	)			(159,424	)			(8,487	)			(236,172	)
Net goodwill			18,497				12,179				35,861				66,537
2021 Activity:
Goodwill of acquired businesses			14,371				6,244				26,195				46,810
Adjustments to prior acquisitions			1,074				1,163				—				2,237
Foreign currency effects			358				452				132				942
Balance at December 31, 2021:
Goodwill			102,561				179,462				70,675				352,698
Accumulated impairment losses			(68,261	)			(159,424	)			(8,487	)			(236,172	)
Net goodwill		$	34,300			$	20,038			$	62,188			$	116,526

Schedule of Finite-Lived Intangible Assets

The following is a summary of finite-lived intangible assets acquired through business acquisitions as of December 31, 2021 and 2020:

		Gross Carrying Amount				Accumulated Amortization				Net Carrying Value				Weighted- Average Amortization Period
		(In thousands, except years)
December 31, 2021:
Customer relationships		$	160,652			$	(111,241	)		$	49,411			9.3 years
Technology-based			22,293				(11,547	)			10,746			6.4 years
Trade name			6,393				(2,169	)			4,224			7.0 years
Other			7,944				(5,706	)			2,238			4.6 years
Total		$	197,283			$	(130,663	)		$	66,619			8.2 years
December 31, 2020:
Customer relationships		$	131,948			$	(101,319	)		$	30,629			3.3 years
Technology-based			18,183				(10,174	)			8,009			6.5 years
Trade name			3,123				(1,737	)			1,386			6.0 years
Other			5,794				(5,489	)			305			10.1 years
Total		$	159,048			$	(118,719	)		$	40,329			6.7 years

Schedule of Finite-lived Intangible Assets, Future Amortization Expense

At December 31, 2021, annual estimated aggregate amortization expense for intangible assets subject to amortization for the next five years is as follows:

		Annual Amortization Expense
Year Ending December 31,		(In thousands)
2022		$	8,224
2023			7,874
2024			7,715
2025			7,438
2026			7,146

Schedule of Indefinite-Lived Intangible Assets

The following is a summary of indefinite-lived intangible assets at December 31, 2021 and 2020:

		Gross Carrying Amount				Accumulated Impairments				Net Carrying Value
		(In thousands)
December 31, 2021:
Trade names		$	32,608			$	(1,656	)		$	30,952
December 31, 2020:
Trade names		$	32,503			$	(1,656	)		$	30,847

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