XML 67 R49.htm IDEA: XBRL DOCUMENT v3.22.0.1
Revenue Recognition - Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Disaggregation of Revenue [Line Items]      
Revenues $ 1,139,231 $ 1,016,195 $ 1,047,627
Crawford Loss Adjusting      
Disaggregation of Revenue [Line Items]      
Revenues 475,587 438,491  
Crawford TPA Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 397,964 371,392  
Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 228,481 172,609  
U.S.      
Disaggregation of Revenue [Line Items]      
Revenues 658,785 570,820 569,205
U.S. | Crawford Loss Adjusting      
Disaggregation of Revenue [Line Items]      
Revenues 158,451 128,342  
U.S. | Crawford TPA Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 301,035 293,448  
U.S. | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 199,299 149,030  
U.K.      
Disaggregation of Revenue [Line Items]      
Revenues 134,663 128,674 126,337
U.K. | Crawford Loss Adjusting      
Disaggregation of Revenue [Line Items]      
Revenues 102,326 105,446  
U.K. | Crawford TPA Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 22,693 16,530  
U.K. | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 9,644 6,698  
Canada      
Disaggregation of Revenue [Line Items]      
Revenues 84,945 89,162 $ 114,438
Canada | Crawford Loss Adjusting      
Disaggregation of Revenue [Line Items]      
Revenues 54,675 55,552  
Canada | Crawford TPA Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 18,307 22,673  
Canada | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 11,963 10,937  
Australia | Crawford Loss Adjusting      
Disaggregation of Revenue [Line Items]      
Revenues 72,751 69,407  
Europe | Crawford Loss Adjusting      
Disaggregation of Revenue [Line Items]      
Revenues 52,488 48,732  
Rest of World | Crawford Loss Adjusting      
Disaggregation of Revenue [Line Items]      
Revenues 34,896 31,012  
Europe and Rest of World | Crawford TPA Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 55,929 38,741  
Europe and Rest of World | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 7,575 5,944  
Claims Management Services | Crawford TPA Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 248,271 221,888  
Claims Management Services | U.S. | Crawford TPA Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 151,342 143,944  
Claims Management Services | U.K. | Crawford TPA Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 22,693 16,530  
Claims Management Services | Canada | Crawford TPA Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 18,307 22,673  
Claims Management Services | Europe and Rest of World | Crawford TPA Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 55,929 38,741  
Medical Management Services | Crawford TPA Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 149,693 149,504  
Medical Management Services | U.S. | Crawford TPA Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 149,693 149,504  
Network Business | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 134,832 87,935  
Network Business | U.S. | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 124,727 78,025  
Network Business | U.K. | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 20 86  
Network Business | Canada | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 4,319 4,857  
Network Business | Europe and Rest of World | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 5,766 4,967  
Contractor Connection | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 89,327 84,674  
Contractor Connection | U.S. | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 70,250 71,005  
Contractor Connection | U.K. | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 9,624 6,612  
Contractor Connection | Canada | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 7,644 6,080  
Contractor Connection | Europe and Rest of World | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 1,809 977  
Subrogation | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 4,322 0  
Subrogation | U.S. | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 4,322 0  
Subrogation | U.K. | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 0 0  
Subrogation | Canada | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues 0 0  
Subrogation | Europe and Rest of World | Crawford Platform Solutions      
Disaggregation of Revenue [Line Items]      
Revenues $ 0 $ 0