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Goodwill and Intangible Assets Goodwill and Intangible Assets - Narrative (Details) - USD ($)
3 Months Ended 12 Months Ended
Mar. 31, 2020
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Goodwill [Line Items]        
Goodwill and intangible asset impairment charges   $ 0 $ 17,674,000 $ 17,484,000
Minimum        
Goodwill [Line Items]        
Finite-lived intangible asset, useful life   2 years    
Maximum        
Goodwill [Line Items]        
Finite-lived intangible asset, useful life   20 years    
Customer relationships and trade names        
Goodwill [Line Items]        
Amortization of intangible assets   $ 11,029,000 11,653,000 11,277,000
Crawford Claims Solutions        
Goodwill [Line Items]        
Goodwill and intangible asset impairment charges $ 17,674,000   $ 17,674,000 $ 17,484,000