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Segment and Geographic Information - Financial Information (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Segment Reporting Information [Line Items]      
Revenues $ 1,139,231 $ 1,016,195 $ 1,047,627
Assets 852,639 752,984  
Operating Segments      
Segment Reporting Information [Line Items]      
Segment operating earnings 76,891 89,261 85,308
Depreciation and amortization [1] 14,643 14,503 16,248
Assets [2] 467,277 364,301 387,836
Service      
Segment Reporting Information [Line Items]      
Revenues 1,102,032 982,492 1,005,802
Loss Adjusting | Operating Segments      
Segment Reporting Information [Line Items]      
Segment operating earnings 22,990 41,104 30,125
Depreciation and amortization [1] 2,884 2,405 3,405
Assets [2] 246,360 197,918 232,172
Loss Adjusting | Service      
Segment Reporting Information [Line Items]      
Revenues 475,587 438,491 457,484
Crawford TPA Solutions      
Segment Reporting Information [Line Items]      
Revenues 397,964 371,392  
Crawford TPA Solutions | Operating Segments      
Segment Reporting Information [Line Items]      
Segment operating earnings 17,567 20,507 28,506
Depreciation and amortization [1] 7,966 9,451 10,267
Assets [2] 97,282 94,771 89,333
Crawford TPA Solutions | Service      
Segment Reporting Information [Line Items]      
Revenues 397,964 371,392 397,626
Crawford Platform Solutions | Operating Segments      
Segment Reporting Information [Line Items]      
Segment operating earnings 36,334 27,650 26,677
Depreciation and amortization [1] 3,793 2,647 2,576
Assets [2] 123,635 71,612 66,331
Crawford Platform Solutions | Service      
Segment Reporting Information [Line Items]      
Revenues $ 228,481 $ 172,609 $ 150,692
[1] Excludes amortization expense of finite-lived customer relationships and trade name intangible assets.
[2] Consists of accounts receivable, less allowance for expected credit losses, unbilled revenues, at estimated billable amounts, goodwill and intangible assets arising from business acquisitions, net.