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Segment Information (Tables) | 3 Months Ended
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Mar. 31, 2022
Segment Reporting [Abstract] |
Reconciliation of Operating Profit from Segments to Consolidated | Financial information for the three months ended March 31, 2022 and 2021 related to the Company's reportable segments, including a reconciliation from segment operating earnings to income before income taxes, the most directly comparable GAAP financial measure, is presented below:
|  | Three Months Ended |
(in thousands) |  | March 31, 2022 |  |  | March 31, 2021 |
Revenues: |  |  |  |  |  |
North America Loss Adjusting |  | $ | 64,438 |  |  | $ | 56,298 |
International Operations |  |  | 89,272 |  |  |  | 86,467 |
Broadspire |  |  | 76,454 |  |  |  | 74,276 |
Platform Solutions |  |  | 48,861 |  |  |  | 36,140 |
Total segment revenues before reimbursements |  |  | 279,025 |  |  |  | 253,181 |
Reimbursements |  |  | 8,764 |  |  |  | 8,974 |
Total revenues |  | $ | 287,789 |  |  | $ | 262,155 |
Segment Operating Earnings (Loss) |  |  |  |  |  |
North America Loss Adjusting |  | $ | 4,135 |  |  | $ | 4,361 |
International Operations |  |  | (3,067 | ) |  |  | (673 | )
Broadspire |  |  | 6,434 |  |  |  | 6,734 |
Platform Solutions |  |  | 8,038 |  |  |  | 4,018 |
Total segment operating earnings |  |  | 15,540 |  |  |  | 14,440 |
Deduct: |  |  |  |  |  |
Unallocated corporate and shared costs, net |  |  | (2,452 | ) |  |  | (1,414 | )
Net corporate interest expense |  |  | (1,519 | ) |  |  | (1,582 | )
Stock option expense |  |  | (205 | ) |  |  | (140 | )
Amortization of customer-relationship intangible assets |  |  | (1,726 | ) |  |  | (2,799 | )
Contingent earnout adjustments |  |  | (2,056 | ) |  |  | — |
Income before income taxes |  | $ | 7,582 |  |  | $ | 8,505 |
Schedule of Revenues By Major Service Line | Revenues before reimbursements by major service line in the International Operations, Broadspire and Platform Solutions segments are shown in the following table. The Company considers all North America Loss Adjusting revenues to be primarily derived from one service line.
|  | Three Months Ended
(in thousands) |  | March 31, 2022 |  | March 31, 2021
International Operations |  |  |  |
International Loss Adjusting |  | $83,027 |  | $80,645
Crawford Legal Services |  | 6,245 |  | 5,822
Total Revenues before Reimbursements--International Operations |  | $89,272 |  | $86,467
Broadspire |  |  |  |
Claims Management |  | $39,551 |  | $38,151
Medical Management |  | 36,903 |  | 36,125
Total Revenues before Reimbursements--Broadspire |  | $76,454 |  | $74,276
Platform Solutions |  |  |  |
Contractor Connection |  | $15,263 |  | $16,517
Networks |  | 27,526 |  | 19,623
Subrogation |  | 6,072 |  | —
Total Revenues before Reimbursements--Platform Solutions |  | $48,861 |  | $36,140

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- Definition Tabular disclosure of the reconciliation of profit (loss) from reportable segments to the consolidated income (loss) before income tax expense (benefit) and discontinued operations. Includes, but is not limited to, reconciliation after income tax if income tax is allocated to the reportable segment. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8924-108599 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8906-108599 + Details
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