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Revenue Recognition (Tables)

3 Months Ended

Mar. 31, 2022

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the three months ended March 31, 2022 and 2021:

		Three Months Ended
(in thousands)		March 31, 2022				March 31, 2021
U.S.		$	40,178			$	34,986
Canada			24,260				21,312
Total North America Loss Adjusting Revenues before Reimbursements		$	64,438			$	56,298

The following table presents International Operations revenues before reimbursements disaggregated by service line for the three months ended March 31, 2022 and 2021:

		Three Months Ended
(in thousands)		March 31, 2022				March 31, 2021
UK		$	30,909			$	29,856
Europe			23,667				21,744
Australia			17,131				18,237
Asia			5,659				5,119
Latin America			5,661				5,690
International Loss Adjusting		$	83,027			$	80,646
UK		$	3,141			$	2,278
Australia			1,586				1,544
Latin America			1,518				1,999
Crawford Legal Services		$	6,245			$	5,821
Total International Operations Revenues before Reimbursements		$	89,272			$	86,467

The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three months ended March 31, 2022 and 2021:

		Three Months Ended
(in thousands)		March 31, 2022				March 31, 2021
Claims Management		$	39,551			$	38,151
Medical Management			36,903				36,125
Total Broadspire Revenues before Reimbursements		$	76,454			$	74,276

The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the three months ended March 31, 2022 and 2021:

		Three Months Ended
(in thousands)		March 31, 2022				March 31, 2021
Contractor Connection		$	15,263			$	16,517
Networks			27,526				19,623
Subrogation			6,072				—
Total Platform Solutions Revenues before Reimbursements		$	48,861			$	36,140

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2022 and the significant activity affecting deferred revenues during the three months ended March 31, 2022:

(In Thousands)
Customer Contract Liabilities		Deferred Revenue
Balance at January 1, 2022		$	55,905
Quarterly additions			19,621
Revenue recognized from the prior periods			(14,682	)
Revenue recognized from current quarter additions			(4,785	)
Balance as of March 31, 2022		$	56,059

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- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 10
-URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130551-203045

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130545-203045

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- References

No definition available.

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