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Segment Information (Tables)

3 Months Ended

Mar. 31, 2022

Segment Reporting [Abstract]

Reconciliation of Operating Profit from Segments to Consolidated

Financial information for the three months ended March 31, 2022 and 2021 related to the Company's reportable segments, including a reconciliation from segment operating earnings to income before income taxes, the most directly comparable GAAP financial measure, is presented below:

		Three Months Ended
(in thousands)		March 31, 2022				March 31, 2021
Revenues:
North America Loss Adjusting		$	64,438			$	56,298
International Operations			89,272				86,467
Broadspire			76,454				74,276
Platform Solutions			48,861				36,140
Total segment revenues before reimbursements			279,025				253,181
Reimbursements			8,764				8,974
Total revenues		$	287,789			$	262,155
Segment Operating Earnings (Loss)
North America Loss Adjusting		$	4,135			$	4,361
International Operations			(3,067	)			(673	)
Broadspire			6,434				6,734
Platform Solutions			8,038				4,018
Total segment operating earnings			15,540				14,440
Deduct:
Unallocated corporate and shared costs, net			(2,452	)			(1,414	)
Net corporate interest expense			(1,519	)			(1,582	)
Stock option expense			(205	)			(140	)
Amortization of customer-relationship intangible assets			(1,726	)			(2,799	)
Contingent earnout adjustments			(2,056	)			—
Income before income taxes		$	7,582			$	8,505

Schedule of Revenues By Major Service Line

Revenues before reimbursements by major service line in the International Operations, Broadspire and Platform Solutions segments are shown in the following table. The Company considers all North America Loss Adjusting revenues to be primarily derived from one service line.

		Three Months Ended
(in thousands)		March 31, 2022		March 31, 2021
International Operations
International Loss Adjusting		$83,027		$80,645
Crawford Legal Services		6,245		5,822
Total Revenues before Reimbursements--International Operations		$89,272		$86,467
Broadspire
Claims Management		$39,551		$38,151
Medical Management		36,903		36,125
Total Revenues before Reimbursements--Broadspire		$76,454		$74,276
Platform Solutions
Contractor Connection		$15,263		$16,517
Networks		27,526		19,623
Subrogation		6,072		—
Total Revenues before Reimbursements--Platform Solutions		$48,861		$36,140

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Schedule of Revenue by Service Line by Reporting Segments [Table Text Block]

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Tabular disclosure of the reconciliation of profit (loss) from reportable segments to the consolidated income (loss) before income tax expense (benefit) and discontinued operations. Includes, but is not limited to, reconciliation after income tax if income tax is allocated to the reportable segment.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 31
-URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8924-108599

Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8906-108599

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