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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2022
Mar. 31, 2021
Disaggregation of Revenue [Line Items]    
Revenues $ 287,789 $ 262,155
North America Loss Adjusting    
Disaggregation of Revenue [Line Items]    
Revenues 64,438 56,298
North America Loss Adjusting | U.S.    
Disaggregation of Revenue [Line Items]    
Revenues 40,178 34,986
North America Loss Adjusting | Canada    
Disaggregation of Revenue [Line Items]    
Revenues 24,260 21,312
International Loss Adjusting    
Disaggregation of Revenue [Line Items]    
Revenues 83,027 80,646
International Loss Adjusting | UK    
Disaggregation of Revenue [Line Items]    
Revenues 30,909 29,856
International Loss Adjusting | Europe    
Disaggregation of Revenue [Line Items]    
Revenues 23,667 21,744
International Loss Adjusting | Australia    
Disaggregation of Revenue [Line Items]    
Revenues 17,131 18,237
International Loss Adjusting | Asia    
Disaggregation of Revenue [Line Items]    
Revenues 5,659 5,119
International Loss Adjusting | Latin America    
Disaggregation of Revenue [Line Items]    
Revenues 5,661 5,690
Crawford Legal Services    
Disaggregation of Revenue [Line Items]    
Revenues 6,245 5,821
Crawford Legal Services | UK    
Disaggregation of Revenue [Line Items]    
Revenues 3,141 2,278
Crawford Legal Services | Australia    
Disaggregation of Revenue [Line Items]    
Revenues 1,586 1,544
Crawford Legal Services | Latin America    
Disaggregation of Revenue [Line Items]    
Revenues 1,518 1,999
International Operations    
Disaggregation of Revenue [Line Items]    
Revenues 89,272 86,467
Broadspire    
Disaggregation of Revenue [Line Items]    
Revenues 76,454 74,276
Broadspire | Claims Management    
Disaggregation of Revenue [Line Items]    
Revenues 39,551 38,151
Broadspire | Medical Management    
Disaggregation of Revenue [Line Items]    
Revenues 36,903 36,125
Platform Solutions    
Disaggregation of Revenue [Line Items]    
Revenues 48,861 36,140
Platform Solutions | Contractor Connection    
Disaggregation of Revenue [Line Items]    
Revenues 15,263 16,517
Platform Solutions | Networks    
Disaggregation of Revenue [Line Items]    
Revenues 27,526 19,623
Platform Solutions | Networks    
Disaggregation of Revenue [Line Items]    
Revenues 27,526 19,623
Platform Solutions | Subrogation [Member]    
Disaggregation of Revenue [Line Items]    
Revenues $ 6,072 $ 0