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Condensed Consolidated Statements of Shareholders' Investment Unaudited - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2022
Mar. 31, 2021
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance $ 211,397 [1] $ 186,928
Net income (loss) 5,156 6,034
Other comprehensive income (loss) (3,276) 12,576
Cash dividends paid (3,114) (3,198)
Stock-based compensation 1,660 1,609
Repurchases of common stock (16,089) (1,190)
Shares issued in connection with stock-based compensation plans, net   6
Dividends paid to noncontrolling interests (258) (207)
Ending balance 195,476 202,558
Common Stock | Class A Non-Voting    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 30,996 30,847
Repurchases of common stock (1,498) (90)
Shares issued in connection with stock-based compensation plans, net 89 93
Ending balance 29,587 30,850
Common Stock | Class B Voting    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 20,812 22,510
Repurchases of common stock (720) (59)
Ending balance 20,092 22,451
Additional Paid-In Capital    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 74,229 67,193
Stock-based compensation 1,660 1,609
Shares issued in connection with stock-based compensation plans, net (89) (87)
Ending balance 75,800 68,715
Retained Earnings    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 266,369 265,245
Net income (loss) 5,096 6,064
Cash dividends paid (3,114) (3,198)
Repurchases of common stock (13,871) (1,041)
Ending balance 254,480 267,070
AOCL attributable to shareholders of Crawford & Company    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance (180,441) (198,856)
Other comprehensive income (loss) (3,290) 12,590
Ending balance (183,731) (186,266)
Shareholders' Investment Attributable to Shareholders of Crawford & Company    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 211,965 186,939
Net income (loss) 5,096 6,064
Other comprehensive income (loss) (3,290) 12,590
Cash dividends paid (3,114) (3,198)
Stock-based compensation 1,660 1,609
Repurchases of common stock (16,089) (1,190)
Shares issued in connection with stock-based compensation plans, net   6
Ending balance 196,228 202,820
Noncontrolling Interests    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance (568) (11)
Net income (loss) 60 (30)
Other comprehensive income (loss) 14 (14)
Dividends paid to noncontrolling interests (258) (207)
Ending balance $ (752) $ (262)
[1] Derived from the audited Consolidated Balance Sheet