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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Disaggregation of Revenue [Line Items]        
Revenues $ 303,651 $ 276,545 $ 591,440 $ 538,700
North America Loss Adjusting        
Disaggregation of Revenue [Line Items]        
Revenues 65,775 56,212 130,213 112,510
North America Loss Adjusting | U.S.        
Disaggregation of Revenue [Line Items]        
Revenues 41,099 35,737 81,277 70,723
North America Loss Adjusting | Canada        
Disaggregation of Revenue [Line Items]        
Revenues 24,676 20,475 48,936 41,787
International Loss Adjusting        
Disaggregation of Revenue [Line Items]        
Revenues 86,908 84,657 169,935 165,302
International Loss Adjusting | UK        
Disaggregation of Revenue [Line Items]        
Revenues 30,317 31,358 61,226 61,214
International Loss Adjusting | Europe        
Disaggregation of Revenue [Line Items]        
Revenues 24,015 23,208 47,682 44,951
International Loss Adjusting | Australia        
Disaggregation of Revenue [Line Items]        
Revenues 21,319 20,284 38,450 38,521
International Loss Adjusting | Asia        
Disaggregation of Revenue [Line Items]        
Revenues 5,521 4,225 11,180 9,344
International Loss Adjusting | Latin America        
Disaggregation of Revenue [Line Items]        
Revenues 5,736 5,582 11,397 11,272
Crawford Legal Services        
Disaggregation of Revenue [Line Items]        
Revenues 6,802 6,612 13,047 12,434
Crawford Legal Services | UK        
Disaggregation of Revenue [Line Items]        
Revenues 3,118 2,809 6,259 5,087
Crawford Legal Services | Australia        
Disaggregation of Revenue [Line Items]        
Revenues 2,324 2,158 3,910 3,702
Crawford Legal Services | Latin America        
Disaggregation of Revenue [Line Items]        
Revenues 1,360 1,645 2,878 3,645
International Operations        
Disaggregation of Revenue [Line Items]        
Revenues 93,710 91,269 182,982 177,736
Broadspire        
Disaggregation of Revenue [Line Items]        
Revenues 80,114 75,902 156,568 150,178
Broadspire | Claims Management        
Disaggregation of Revenue [Line Items]        
Revenues 40,426 37,551 79,977 75,702
Broadspire | Medical Management        
Disaggregation of Revenue [Line Items]        
Revenues 39,688 38,351 76,591 74,476
Platform Solutions        
Disaggregation of Revenue [Line Items]        
Revenues 53,746 44,074 102,607 80,214
Platform Solutions | Contractor Connection        
Disaggregation of Revenue [Line Items]        
Revenues 17,396 19,534 32,659 36,051
Platform Solutions | Networks        
Disaggregation of Revenue [Line Items]        
Revenues 32,505 24,540 60,031 44,163
Platform Solutions | Networks        
Disaggregation of Revenue [Line Items]        
Revenues 32,505 24,540 60,031 44,163
Platform Solutions | Subrogation [Member]        
Disaggregation of Revenue [Line Items]        
Revenues $ 3,845 $ 0 $ 9,917 $ 0