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Net Income Attributable to Shareholders of Crawford & Company per Common Share - Schedule of Computations of Diluted Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Class A Non-Voting        
Numerator:        
Allocation of undistributed earnings $ 1,726 $ 5,045 $ 2,919 $ 6,720
Dividends paid 1,721 1,849 3,586 3,700
Net income attributable to common shareholders, diluted $ 3,447 $ 6,894 $ 6,505 $ 10,420
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 28,757 30,826 29,827 30,825
Weighted-average effect of dilutive securities 388 1,171 324 1,072
Weighted-average common shares outstanding, diluted 29,145 31,997 30,151 31,897
Earnings per share - diluted $ 0.12 $ 0.22 $ 0.22 $ 0.33
Class B Voting        
Numerator:        
Allocation of undistributed earnings $ 1,184 $ 3,539 $ 1,973 $ 4,730
Dividends paid 1,199 1,347 2,448 2,694
Net income attributable to common shareholders, diluted $ 2,383 $ 4,886 $ 4,421 $ 7,424
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 19,987 22,445 20,381 22,454
Weighted-average effect of dilutive securities 0 0 0 0
Weighted-average common shares outstanding, diluted 19,987 22,445 20,381 22,454
Earnings per share - diluted $ 0.12 $ 0.22 $ 0.22 $ 0.33