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Revenue Recognition (Tables) | 9 Months Ended
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Sep. 30, 2022
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue | The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the three and nine months ended September 30, 2022 and 2021:
|  | Three Months Ended |  |  | Nine Months Ended |
(in thousands) |  | September 30, 2022 |  |  | September 30, 2021 |  |  | September 30, 2022 |  |  | September 30, 2021 |
U.S. |  | $ | 41,161 |  |  | $ | 43,276 |  |  | $ | 122,438 |  |  | $ | 113,999 |
Canada |  |  | 25,661 |  |  |  | 21,058 |  |  |  | 74,597 |  |  |  | 62,845 |
Total North America Loss Adjusting Revenues before Reimbursements |  | $ | 66,822 |  |  | $ | 64,334 |  |  | $ | 197,035 |  |  | $ | 176,844 |
The following table presents International Operations revenues before reimbursements disaggregated by service line for the three and nine months ended September 30, 2022 and 2021:
|  | Three Months Ended |  |  | Nine Months Ended |
(in thousands) |  | September 30, 2022 |  |  | September 30, 2021 |  |  | September 30, 2022 |  |  | September 30, 2021 |
UK |  | $ | 25,547 |  |  | $ | 32,530 |  |  | $ | 86,773 |  |  | $ | 93,744 |
Europe |  |  | 20,535 |  |  |  | 21,851 |  |  |  | 68,217 |  |  |  | 66,802 |
Australia |  |  | 24,602 |  |  |  | 20,131 |  |  |  | 63,052 |  |  |  | 58,652 |
Asia |  |  | 5,196 |  |  |  | 4,671 |  |  |  | 16,376 |  |  |  | 14,015 |
Latin America |  |  | 6,277 |  |  |  | 5,470 |  |  |  | 17,674 |  |  |  | 16,742 |
International Loss Adjusting |  | $ | 82,157 |  |  | $ | 84,653 |  |  | $ | 252,092 |  |  | $ | 249,955 |
Crawford Legal Services |  | $ | 3,909 |  |  | $ | 7,235 |  |  | $ | 16,956 |  |  | $ | 19,669 |
Total International Operations Revenues before Reimbursements |  | $ | 86,066 |  |  | $ | 91,888 |  |  | $ | 269,048 |  |  | $ | 269,624 |
The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three and nine months ended September 30, 2022 and 2021:
|  | Three Months Ended |  |  | Nine Months Ended |
(in thousands) |  | September 30, 2022 |  |  | September 30, 2021 |  |  | September 30, 2022 |  |  | September 30, 2021 |
Claims Management |  | $ | 40,275 |  |  | $ | 38,326 |  |  | $ | 120,252 |  |  | $ | 114,028 |
Medical Management |  |  | 38,106 |  |  |  | 37,478 |  |  |  | 114,697 |  |  |  | 111,954 |
Total Broadspire Revenues before Reimbursements |  | $ | 78,381 |  |  | $ | 75,804 |  |  | $ | 234,949 |  |  | $ | 225,982 |
The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the three and nine months ended September 30, 2022 and 2021:
|  | Three Months Ended |  |  | Nine Months Ended |
(in thousands) |  | September 30, 2022 |  |  | September 30, 2021 |  |  | September 30, 2022 |  |  | September 30, 2021 |
Contractor Connection |  | $ | 17,453 |  |  | $ | 18,592 |  |  | $ | 50,112 |  |  | $ | 54,643 |
Networks |  |  | 40,809 |  |  |  | 37,882 |  |  |  | 100,840 |  |  |  | 82,045 |
Subrogation |  |  | 5,393 |  |  |  | — |  |  |  | 15,310 |  |  |  | — |
Total Platform Solutions Revenues before Reimbursements |  | $ | 63,655 |  |  | $ | 56,474 |  |  | $ | 166,262 |  |  | $ | 136,688 |
Schedule of Customer Contract Liabilities | The table below presents the deferred revenues balance as of January 1, 2022 and the significant activity affecting deferred revenues during the nine months ended September 30, 2022:
(In Thousands) |  |  |
Customer Contract Liabilities |  | Deferred Revenue |
Balance at January 1, 2022 |  | $ | 55,905 |
Quarterly additions |  |  | 19,621 |
Revenue recognized from the prior periods |  |  | (14,682 | )
Revenue recognized from current quarter additions |  |  | (4,785 | )
Balance as of March 31, 2022 |  | $ | 56,059 |
Quarterly additions |  |  | 18,201 |
Revenue recognized from the prior periods |  |  | (15,797 | )
Revenue recognized from current quarter additions |  |  | (4,497 | )
Balance as of June 30, 2022 |  | $ | 53,966 |
Quarterly additions |  |  | 18,947 |
Revenue recognized from the prior periods |  |  | (13,864 | )
Revenue recognized from current quarter additions |  |  | (4,457 | )
Balance as of September 30, 2022 |  | $ | 54,592 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130551-203045 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 5 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130545-203045 + Details
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