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v3.22.2.2

Segment Information - Reconciliation of Operating Profit from Segments to Consolidated (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2022 | Sep. 30, 2021 | Sep. 30, 2022 | Sep. 30, 2021
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | $ 306,417 | $ 297,562 | $ 897,858 | $ 836,262
Net corporate interest expense | (2,903) | (1,648) | (6,201) | (4,443)
Contingent earnout adjustments |  |  | (3,246) | 0
Goodwill impairment | 36,808 | 0 | 36,808 | 0
(Loss) Income Before Income Taxes | (28,538) | 15,978 | (12,351) | 39,876
Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Total segment operating earnings | 16,107 | 22,972 | 45,898 | 58,280
Segment Reconciling Items |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Unallocated corporate and shared costs, net | (1,907) | (2,173) | (5,732) | (4,835)
Net corporate interest expense | (2,903) | (1,648) | (6,201) | (4,443)
Stock option expense | (142) | (296) | (478) | (700)
Amortization of customer-relationship intangible assets | (1,998) | (2,877) | (5,784) | (8,426)
Contingent earnout adjustments | (887) | 0 | (3,246) | 0
Goodwill impairment | (36,808) | 0 | (36,808) | 0
North America Loss Adjusting |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 66,822 | 64,334 | 197,035 | 176,844
North America Loss Adjusting | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Total segment operating earnings | 3,678 | 4,362 | 10,508 | 11,804
International Operations |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 86,066 | 91,888 | 269,048 | 269,624
International Operations | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Total segment operating earnings | (3,849) | 1,947 | (7,623) | 3,400
Broadspire |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 78,381 | 75,804 | 234,949 | 225,982
Broadspire | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Total segment operating earnings | 6,198 | 6,939 | 20,299 | 20,243
Platform Solutions |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 63,655 | 56,474 | 166,262 | 136,688
Platform Solutions | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Total segment operating earnings | 10,080 | 9,724 | 22,714 | 22,833
Service |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 294,924 | 288,500 | 867,294 | 809,138
Service | North America Loss Adjusting | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 66,822 | 64,334 | 197,035 | 176,844
Service | International Operations |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 86,066 | 91,888 | 269,048 | 269,624
Service | International Operations | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 86,066 | 91,888 | 269,048 | 269,624
Service | Broadspire |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 78,381 | 75,804 | 234,949 | 225,982
Service | Broadspire | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 78,381 | 75,804 | 234,949 | 225,982
Service | Platform Solutions |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 63,655 | 56,474 | 166,262 | 136,688
Service | Platform Solutions | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 63,655 | 56,474 | 166,262 | 136,688
Reimbursements |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | $ 11,493 | $ 9,062 | $ 30,564 | $ 27,124

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