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Condensed Consolidated Statements of Operations Unaudited - USD ($)
shares in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Revenues:        
Revenues $ 306,417,000 $ 297,562,000 $ 897,858,000 $ 836,262,000
Costs and Expenses:        
Cost of services 232,726,000 220,079,000 675,512,000 616,499,000
Selling, general, and administrative expenses 62,983,000 60,759,000 193,222,000 178,120,000
Corporate interest expense, net of interest income 2,903,000 1,648,000 6,201,000 4,443,000
Goodwill impairment 36,808,000 0 36,808,000 0
Total Costs and Expenses 335,420,000 282,486,000 911,743,000 799,062,000
Other Income (Expense), net 465,000 902,000 1,534,000 2,676,000
(Loss) Income Before Income Taxes (28,538,000) 15,978,000 (12,351,000) 39,876,000
(Benefit) Provision for Income Taxes (13,286,000) 4,866,000 (8,092,000) 10,927,000
Net (Loss) Income (15,252,000) 11,112,000 (4,259,000) 28,949,000
Net Loss Attributable to Noncontrolling Interests 108,000 83,000 41,000 90,000
Net (Loss) Income Attributable to Shareholders of Crawford & Company $ (15,144,000) $ 11,195,000 $ (4,218,000) $ 29,039,000
Class A Non-Voting        
(Loss) Earnings Per Share - Basic:        
Earnings per share - basic $ (0.31) $ 0.21 $ (0.08) $ 0.55
(Loss) Earnings Per Share - Diluted:        
(Loss) earnings per share - diluted $ (0.31) $ 0.20 $ (0.08) $ 0.53
Weighted-Average Shares Used to Compute Basic Earnings Per Share:        
Weighted-average common shares outstanding, basic 28,553 30,711 29,397 30,786
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, diluted 28,553 31,954 29,397 31,916
Class B Voting        
(Loss) Earnings Per Share - Basic:        
Earnings per share - basic $ (0.31) $ 0.21 $ (0.09) $ 0.55
(Loss) Earnings Per Share - Diluted:        
(Loss) earnings per share - diluted $ (0.31) $ 0.21 $ (0.09) $ 0.54
Weighted-Average Shares Used to Compute Basic Earnings Per Share:        
Weighted-average common shares outstanding, basic 19,848 22,407 20,202 22,438
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, diluted 19,848 22,407 20,202 22,438
Service        
Revenues:        
Revenues $ 294,924,000 $ 288,500,000 $ 867,294,000 $ 809,138,000
Costs and Expenses:        
Cost of services 221,233,000 211,017,000 644,948,000 589,375,000
Reimbursements        
Revenues:        
Revenues 11,493,000 9,062,000 30,564,000 27,124,000
Costs and Expenses:        
Cost of services $ 11,493,000 $ 9,062,000 $ 30,564,000 $ 27,124,000