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Revenue Recognition (Tables)

9 Months Ended

Sep. 30, 2022

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the three and nine months ended September 30, 2022 and 2021:

		Three Months Ended								Nine Months Ended
(in thousands)		September 30, 2022				September 30, 2021				September 30, 2022				September 30, 2021
U.S.		$	41,161			$	43,276			$	122,438			$	113,999
Canada			25,661				21,058				74,597				62,845
Total North America Loss Adjusting Revenues before Reimbursements		$	66,822			$	64,334			$	197,035			$	176,844

The following table presents International Operations revenues before reimbursements disaggregated by service line for the three and nine months ended September 30, 2022 and 2021:

		Three Months Ended								Nine Months Ended
(in thousands)		September 30, 2022				September 30, 2021				September 30, 2022				September 30, 2021
UK		$	25,547			$	32,530			$	86,773			$	93,744
Europe			20,535				21,851				68,217				66,802
Australia			24,602				20,131				63,052				58,652
Asia			5,196				4,671				16,376				14,015
Latin America			6,277				5,470				17,674				16,742
International Loss Adjusting		$	82,157			$	84,653			$	252,092			$	249,955
Crawford Legal Services		$	3,909			$	7,235			$	16,956			$	19,669
Total International Operations Revenues before Reimbursements		$	86,066			$	91,888			$	269,048			$	269,624

The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three and nine months ended September 30, 2022 and 2021:

		Three Months Ended								Nine Months Ended
(in thousands)		September 30, 2022				September 30, 2021				September 30, 2022				September 30, 2021
Claims Management		$	40,275			$	38,326			$	120,252			$	114,028
Medical Management			38,106				37,478				114,697				111,954
Total Broadspire Revenues before Reimbursements		$	78,381			$	75,804			$	234,949			$	225,982

The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the three and nine months ended September 30, 2022 and 2021:

		Three Months Ended								Nine Months Ended
(in thousands)		September 30, 2022				September 30, 2021				September 30, 2022				September 30, 2021
Contractor Connection		$	17,453			$	18,592			$	50,112			$	54,643
Networks			40,809				37,882				100,840				82,045
Subrogation			5,393				—				15,310				—
Total Platform Solutions Revenues before Reimbursements		$	63,655			$	56,474			$	166,262			$	136,688

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2022 and the significant activity affecting deferred revenues during the nine months ended September 30, 2022:

(In Thousands)
Customer Contract Liabilities		Deferred Revenue
Balance at January 1, 2022		$	55,905
Quarterly additions			19,621
Revenue recognized from the prior periods			(14,682	)
Revenue recognized from current quarter additions			(4,785	)
Balance as of March 31, 2022		$	56,059
Quarterly additions			18,201
Revenue recognized from the prior periods			(15,797	)
Revenue recognized from current quarter additions			(4,497	)
Balance as of June 30, 2022		$	53,966
Quarterly additions			18,947
Revenue recognized from the prior periods			(13,864	)
Revenue recognized from current quarter additions			(4,457	)
Balance as of September 30, 2022		$	54,592

X

- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 10
-URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130551-203045

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 5
-URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130545-203045

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- References

No definition available.

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