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Net Income Attributable to Shareholders of Crawford & Company per Common Share - Schedule of Computations of Diluted Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Class A Non-Voting        
Numerator:        
Allocation of undistributed (loss) earnings $ (10,647) $ 4,710 $ (7,797) $ 11,428
Dividends paid 1,713 1,839 5,299 5,539
Net (loss) income attributable to common shareholders, diluted $ (8,934) $ 6,549 $ (2,498) $ 16,967
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 28,553 30,711 29,397 30,786
Weighted-average effect of dilutive securities 0 1,243 0 1,130
Weighted-average common shares outstanding, diluted 28,553 31,954 29,397 31,916
(Loss) earnings per share - diluted $ (0.31) $ 0.20 $ (0.08) $ 0.53
Class B Voting        
Numerator:        
Allocation of undistributed (loss) earnings $ (7,401) $ 3,302 $ (5,359) $ 8,034
Dividends paid 1,191 1,344 3,639 4,038
Net (loss) income attributable to common shareholders, diluted $ (6,210) $ 4,646 $ (1,720) $ 12,072
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 19,848 22,407 20,202 22,438
Weighted-average effect of dilutive securities 0 0 0 0
Weighted-average common shares outstanding, diluted 19,848 22,407 20,202 22,438
(Loss) earnings per share - diluted $ (0.31) $ 0.21 $ (0.09) $ 0.54