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Segment Information - Schedule of Revenues By Major Service Line (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Revenue from External Customer        
Revenues $ 306,417 $ 297,562 $ 897,858 $ 836,262
International Operations        
Revenue from External Customer        
Revenues 86,066 91,888 269,048 269,624
Broadspire        
Revenue from External Customer        
Revenues 78,381 75,804 234,949 225,982
Platform Solutions        
Revenue from External Customer        
Revenues 63,655 56,474 166,262 136,688
International Loss Adjusting | International Operations        
Revenue from External Customer        
Revenues 82,157 84,653 252,092 249,955
Crawford Legal Services | International Operations        
Revenue from External Customer        
Revenues 3,909 7,235 16,956 19,669
Claims Management | Broadspire        
Revenue from External Customer        
Revenues 40,275 38,326 120,252 114,028
Medical Management | Broadspire        
Revenue from External Customer        
Revenues 38,106 37,478 114,697 111,954
Service        
Revenue from External Customer        
Revenues 294,924 288,500 867,294 809,138
Service | International Operations        
Revenue from External Customer        
Revenues 86,066 91,888 269,048 269,624
Service | Broadspire        
Revenue from External Customer        
Revenues 78,381 75,804 234,949 225,982
Service | Platform Solutions        
Revenue from External Customer        
Revenues 63,655 56,474 166,262 136,688
Contractor Connection | Platform Solutions        
Revenue from External Customer        
Revenues 17,453 18,592 50,112 54,643
Networks | Platform Solutions        
Revenue from External Customer        
Revenues 40,809 37,882 100,840 82,045
Subrogation | Platform Solutions        
Revenue from External Customer        
Revenues $ 5,393 $ 0 $ 15,310 $ 0