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Goodwill and Intangible Assets (Tables) | 12 Months Ended
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Dec. 31, 2022
Goodwill and Intangible Assets Disclosure [Abstract] |
Schedule of Goodwill | The following table shows the changes in the carrying amount of goodwill for the years ended December 31, 2022 and 2021:
|  | North America Loss Adjusting |  |  | International Operations |  |  | Broadspire |  |  | Platform Solutions |  |  | Total |
|  | (In thousands) |
Balance at December 31, 2020: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill |  | $ | 73,163 |  |  | $ | 81,610 |  |  | $ | 108,707 |  |  | $ | 39,229 |  |  | $ | 302,709 |
Accumulated impairment losses |  |  | (68,261 | ) |  |  | (58,987 | ) |  |  | (100,437 | ) |  |  | (8,487 | ) |  |  | (236,172 | )
Net goodwill |  | $ | 4,902 |  |  | $ | 22,623 |  |  | $ | 8,270 |  |  | $ | 30,742 |  |  | $ | 66,537 |
2021 Activity: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill of acquired businesses |  | $ | 14,371 |  |  | $ | 2,310 |  |  | $ | 3,934 |  |  | $ | 26,195 |  |  | $ | 46,810 |
Adjustments to prior acquisitions |  |  | 1,074 |  |  |  | 430 |  |  |  | 733 |  |  |  | - |  |  |  | 2,237 |
Foreign currency effects |  |  | 358 |  |  |  | 452 |  |  |  | - |  |  |  | 132 |  |  |  | 942 |
Balance at December 31, 2021: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill |  | $ | 88,966 |  |  | $ | 84,802 |  |  | $ | 113,374 |  |  | $ | 65,556 |  |  | $ | 352,698 |
Accumulated impairment losses |  |  | (68,261 | ) |  |  | (58,987 | ) |  |  | (100,437 | ) |  |  | (8,487 | ) |  |  | (236,172 | )
Net goodwill |  | $ | 20,705 |  |  | $ | 25,815 |  |  | $ | 12,937 |  |  | $ | 57,069 |  |  | $ | 116,526 |
2022 Activity: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill of acquired businesses |  | $ | - |  |  | $ | 1,423 |  |  | $ | - |  |  | $ | - |  |  | $ | 1,423 |
Adjustments to prior acquisitions |  |  | - |  |  |  | (828 | ) |  |  | - |  |  |  | - |  |  |  | (828 | )
Impairment of goodwill |  |  | (3,365 | ) |  |  | (22,792 | ) |  |  | - |  |  |  | (10,651 | ) |  |  | (36,808 | )
Foreign currency effects |  |  | (73 | ) |  |  | (3,618 | ) |  |  | - |  |  |  | - |  |  |  | (3,691 | )
Balance at December 31, 2022: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill |  | $ | 88,893 |  |  | $ | 81,779 |  |  | $ | 113,374 |  |  | $ | 65,556 |  |  | $ | 349,602 |
Accumulated impairment losses |  | $ | (71,626 | ) |  | $ | (81,779 | ) |  | $ | (100,437 | ) |  | $ | (19,138 | ) |  | $ | (272,980 | )
Net goodwill |  | $ | 17,267 |  |  | $ | - |  |  | $ | 12,937 |  |  | $ | 46,418 |  |  | $ | 76,622 |
Schedule of Finite-Lived Intangible Assets | The following is a summary of finite-lived intangible assets acquired through business acquisitions as of December 31, 2022 and 2021:
|  | Gross Carrying Amount |  |  | Accumulated Amortization |  |  | Net Carrying Value |  |  | Weighted- Average Amortization Period
|  | (In thousands, except years) |  |  |
December 31, 2022: |  |  |  |  |  |  |  |  |  |  |
Customer relationships |  | $ | 157,463 |  |  | $ | (113,085 | ) |  | $ | 44,378 |  |  | 9.7 years
Technology-based |  |  | 21,905 |  |  |  | (13,169 | ) |  |  | 8,736 |  |  | 5.4 years
Trade name |  |  | 5,840 |  |  |  | (2,437 | ) |  |  | 3,403 |  |  | 5.8 years
Other |  |  | 6,759 |  |  |  | (5,772 | ) |  |  | 987 |  |  | 3.9 years
Total |  | $ | 191,967 |  |  | $ | (134,463 | ) |  | $ | 57,504 |  |  | 7.6 years
December 31, 2021: |  |  |  |  |  |  |  |  |  |  |
Customer relationships |  | $ | 160,652 |  |  | $ | (111,176 | ) |  | $ | 49,477 |  |  | 9.4 years
Technology-based |  |  | 22,293 |  |  |  | (11,552 | ) |  |  | 10,741 |  |  | 5.4 years
Trade name |  |  | 6,393 |  |  |  | (2,187 | ) |  |  | 4,206 |  |  | 7.0 years
Other |  |  | 7,944 |  |  |  | (5,706 | ) |  |  | 2,238 |  |  | 4.6 years
Total |  | $ | 197,283 |  |  | $ | (130,620 | ) |  | $ | 66,663 |  |  | 6.7 years
Schedule of Finite-lived Intangible Assets, Future Amortization Expense | At December 31, 2022, annual estimated aggregate amortization expense for intangible assets subject to amortization for the next five years is as follows:
|  | Annual Amortization Expense |
Year Ending December 31, |  | (In thousands) |
2023 |  | $ | 7,445 |
2024 |  |  | 7,152 |
2025 |  |  | 6,980 |
2026 |  |  | 6,807 |
2027 |  |  | 5,279 |
Schedule of Indefinite-Lived Intangible Assets | The following is a summary of indefinite-lived intangible assets at December 31, 2022 and 2021:
|  | Gross Carrying Amount |  |  | Accumulated Impairments |  |  | Net Carrying Value |
|  | (In thousands) |
December 31, 2022: |  |  |  |  |  |  |  |  |
Trade names |  | $ | 32,608 |  |  | $ | (2,072 | ) |  | $ | 30,536 |
December 31, 2021: |  |  |  |  |  |  |  |  |
Trade names |  | $ | 32,608 |  |  | $ | (1,656 | ) |  | $ | 30,952 |

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