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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2022 | Dec. 31, 2021 | Dec. 31, 2020
Disaggregation of Revenue [Line Items] |  |  |
Revenues | $ 1,231,226 | $ 1,139,231 | $ 1,016,195
U.S. |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 734,264 | 658,785 | 570,820
Canada |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 97,766 | 84,945 | 89,162
U.K. |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 121,814 | 134,663 | $ 128,674
North America Loss Adjusting |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 274,755 | 243,789 |
North America Loss Adjusting | U.S. |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 176,989 | 158,451 |
North America Loss Adjusting | Canada |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 97,766 | 85,338 |
International Loss Adjusting |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 335,575 | 331,110 |
International Loss Adjusting | Europe |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 89,777 | 88,985 |
International Loss Adjusting | Australia |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 85,651 | 77,255 |
International Loss Adjusting | Asia |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 21,652 | 18,870 |
International Loss Adjusting | Latin America |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 24,168 | 23,209 |
Crawford Legal Services |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 21,877 | 26,799 |
Crawford Legal Services | U.K. |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 7,487 | 11,325 |
Crawford Legal Services | Australia |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 9,041 | 8,525 |
Crawford Legal Services | Latin America |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 5,349 | 6,949 |
International Operations |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 357,452 | 357,909 |
International Operations | U.K. |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 114,327 | 122,791 |
Broadspire |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 313,564 | 301,035 |
Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 243,711 | 199,299 |
Claims Management Services | Broadspire |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 160,039 | 151,342 |
Medical Management Services | Broadspire |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 153,525 | 149,693 |
Networks | Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 156,159 | 124,728 |
Contractor Connection | Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | 66,236 | 70,249 |
Subrogation | Platform Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenues | $ 21,316 | $ 4,322 |

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