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Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
 12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Revenues from Services:      
Revenues $ 1,231,226 $ 1,139,231 $ 1,016,195
Costs and Expenses:      
Cost of services 924,872 847,430 737,320
Selling, general, and administrative expenses 255,750 244,850 218,952
Corporate interest expense, net of interest income 10,311 6,559 7,923
Goodwill impairment 36,808 0 17,674
Restructuring and other costs, net 0 0 8,133
Gain on disposition of businesses, net 0 0 (13,763)
Total Costs and Expenses 1,227,741 1,098,839 976,239
Other Income (Loss) 1,561 3,472 (868)
Income Before Income Taxes 5,046 43,864 39,088
Provision for Income Taxes 23,578 13,316 12,013
Net (Loss) Income (18,532) 30,548 27,075
Net Loss Attributable to Noncontrolling Interests and Redeemable Noncontrolling Interests 227 144 1,221
Net (Loss) Income Attributable to Shareholders of Crawford & Company $ (18,305) $ 30,692 $ 28,296
Class A Non-Voting      
(Loss) Earnings Per Share - Basic:      
(Loss) Earnings Per Share - Basic: $ (0.37) $ 0.58 $ 0.54
(Loss) Earnings Per Share - Diluted:      
(Loss) Earnings Per Share - Diluted: $ (0.37) $ 0.57 $ 0.54
Weighted-Average Shares Used to Compute Basic (Loss) Earnings Per Share:      
Weighted-average common shares outstanding, basic 29,196 30,760 30,605
Weighted-Average Shares Used to Compute Diluted (Loss) Earnings Per Share:      
Weighted-average common shares outstanding, diluted 29,196 31,743 30,857
Cash Dividends Per Share:      
Cash Dividends Per Share $ 0.24 $ 0.24 $ 0.19
Class B Voting      
(Loss) Earnings Per Share - Basic:      
(Loss) Earnings Per Share - Basic: (0.37) 0.58 0.52
(Loss) Earnings Per Share - Diluted:      
(Loss) Earnings Per Share - Diluted: $ (0.37) $ 0.57 $ 0.52
Weighted-Average Shares Used to Compute Basic (Loss) Earnings Per Share:      
Weighted-average common shares outstanding, basic 20,113 22,237 22,527
Weighted-Average Shares Used to Compute Diluted (Loss) Earnings Per Share:      
Weighted-average common shares outstanding, diluted 20,113 22,237 22,527
Cash Dividends Per Share:      
Cash Dividends Per Share $ 0.24 $ 0.24 $ 0.17
Service      
Revenues from Services:      
Revenues $ 1,189,482 $ 1,102,032 $ 982,492
Costs and Expenses:      
Cost of services 883,128 810,231 703,617
Reimbursements      
Revenues from Services:      
Revenues 41,744 37,199 33,703
Costs and Expenses:      
Cost of services $ 41,744 $ 37,199 $ 33,703