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Goodwill and Intangible Assets (Tables)
 12 Months Ended
Dec. 31, 2022
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Goodwill

The following table shows the changes in the carrying amount of goodwill for the years ended December 31, 2022 and 2021:

 

 

 

North America Loss Adjusting

 

 

International Operations

 

 

Broadspire

 

 

Platform Solutions

 

 

Total

 

 

 

(In thousands)

 

Balance at December 31, 2020:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Goodwill

 

$

73,163

 

 

$

81,610

 

 

$

108,707

 

 

$

39,229

 

 

$

302,709

 

Accumulated impairment losses

 

 

(68,261

)

 

 

(58,987

)

 

 

(100,437

)

 

 

(8,487

)

 

 

(236,172

)

Net goodwill

 

$

4,902

 

 

$

22,623

 

 

$

8,270

 

 

$

30,742

 

 

$

66,537

 

2021 Activity:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Goodwill of acquired businesses

 

$

14,371

 

 

$

2,310

 

 

$

3,934

 

 

$

26,195

 

 

$

46,810

 

Adjustments to prior acquisitions

 

 

1,074

 

 

 

430

 

 

 

733

 

 

 

-

 

 

 

2,237

 

Foreign currency effects

 

 

358

 

 

 

452

 

 

 

-

 

 

 

132

 

 

 

942

 

Balance at December 31, 2021:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Goodwill

 

$

88,966

 

 

$

84,802

 

 

$

113,374

 

 

$

65,556

 

 

$

352,698

 

Accumulated impairment losses

 

 

(68,261

)

 

 

(58,987

)

 

 

(100,437

)

 

 

(8,487

)

 

 

(236,172

)

Net goodwill

 

$

20,705

 

 

$

25,815

 

 

$

12,937

 

 

$

57,069

 

 

$

116,526

 

2022 Activity:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Goodwill of acquired businesses

 

$

-

 

 

$

1,423

 

 

$

-

 

 

$

-

 

 

$

1,423

 

Adjustments to prior acquisitions

 

 

-

 

 

 

(828

)

 

 

-

 

 

 

-

 

 

 

(828

)

Impairment of goodwill

 

 

(3,365

)

 

 

(22,792

)

 

 

-

 

 

 

(10,651

)

 

 

(36,808

)

Foreign currency effects

 

 

(73

)

 

 

(3,618

)

 

 

-

 

 

 

-

 

 

 

(3,691

)

Balance at December 31, 2022:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Goodwill

 

$

88,893

 

 

$

81,779

 

 

$

113,374

 

 

$

65,556

 

 

$

349,602

 

Accumulated impairment losses

 

$

(71,626

)

 

$

(81,779

)

 

$

(100,437

)

 

$

(19,138

)

 

$

(272,980

)

Net goodwill

 

$

17,267

 

 

$

-

 

 

$

12,937

 

 

$

46,418

 

 

$

76,622

 
Schedule of Finite-Lived Intangible Assets

The following is a summary of finite-lived intangible assets acquired through business acquisitions as of December 31, 2022 and 2021:

 

 

 

Gross
Carrying
Amount

 

 

Accumulated
Amortization

 

 

Net
Carrying
Value

 

 

Weighted-
Average
Amortization
Period

 

 

(In thousands, except years)

 

 

 

December 31, 2022:

 

 

 

 

 

 

 

 

 

 

 

Customer relationships

 

$

157,463

 

 

$

(113,085

)

 

$

44,378

 

 

9.7 years

Technology-based

 

 

21,905

 

 

 

(13,169

)

 

 

8,736

 

 

5.4 years

Trade name

 

 

5,840

 

 

 

(2,437

)

 

 

3,403

 

 

5.8 years

Other

 

 

6,759

 

 

 

(5,772

)

 

 

987

 

 

3.9 years

Total

 

$

191,967

 

 

$

(134,463

)

 

$

57,504

 

 

7.6 years

December 31, 2021:

 

 

 

 

 

 

 

 

 

 

 

Customer relationships

 

$

160,652

 

 

$

(111,176

)

 

$

49,477

 

 

9.4 years

Technology-based

 

 

22,293

 

 

 

(11,552

)

 

 

10,741

 

 

5.4 years

Trade name

 

 

6,393

 

 

 

(2,187

)

 

 

4,206

 

 

7.0 years

Other

 

 

7,944

 

 

 

(5,706

)

 

 

2,238

 

 

4.6 years

Total

 

$

197,283

 

 

$

(130,620

)

 

$

66,663

 

 

6.7 years
Schedule of Finite-lived Intangible Assets, Future Amortization Expense

At December 31, 2022, annual estimated aggregate amortization expense for intangible assets subject to amortization for the next five years is as follows:

 

 

 

Annual
Amortization
Expense

 

Year Ending December 31,

 

(In thousands)

 

2023

 

$

7,445

 

2024

 

 

7,152

 

2025

 

 

6,980

 

2026

 

 

6,807

 

2027

 

 

5,279

 
Schedule of Indefinite-Lived Intangible Assets

The following is a summary of indefinite-lived intangible assets at December 31, 2022 and 2021:

 

 

 

Gross Carrying
Amount

 

 

Accumulated
Impairments

 

 

Net Carrying
Value

 

 

 

(In thousands)

 

December 31, 2022:

 

 

 

 

 

 

 

 

 

Trade names

 

$

32,608

 

 

$

(2,072

)

 

$

30,536

 

December 31, 2021:

 

 

 

 

 

 

 

 

 

Trade names

 

$

32,608

 

 

$

(1,656

)

 

$

30,952