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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Disaggregation of Revenue [Line Items]
Revenues	$ 1,231,226	$ 1,139,231	$ 1,016,195
U.S.
Disaggregation of Revenue [Line Items]
Revenues	734,264	658,785	570,820
Canada
Disaggregation of Revenue [Line Items]
Revenues	97,766	84,945	89,162
U.K.
Disaggregation of Revenue [Line Items]
Revenues	121,814	134,663	$ 128,674
North America Loss Adjusting
Disaggregation of Revenue [Line Items]
Revenues	274,755	243,789
North America Loss Adjusting | U.S.
Disaggregation of Revenue [Line Items]
Revenues	176,989	158,451
North America Loss Adjusting | Canada
Disaggregation of Revenue [Line Items]
Revenues	97,766	85,338
International Loss Adjusting
Disaggregation of Revenue [Line Items]
Revenues	335,575	331,110
International Loss Adjusting | Europe
Disaggregation of Revenue [Line Items]
Revenues	89,777	88,985
International Loss Adjusting | Australia
Disaggregation of Revenue [Line Items]
Revenues	85,651	77,255
International Loss Adjusting | Asia
Disaggregation of Revenue [Line Items]
Revenues	21,652	18,870
International Loss Adjusting | Latin America
Disaggregation of Revenue [Line Items]
Revenues	24,168	23,209
Crawford Legal Services
Disaggregation of Revenue [Line Items]
Revenues	21,877	26,799
Crawford Legal Services | U.K.
Disaggregation of Revenue [Line Items]
Revenues	7,487	11,325
Crawford Legal Services | Australia
Disaggregation of Revenue [Line Items]
Revenues	9,041	8,525
Crawford Legal Services | Latin America
Disaggregation of Revenue [Line Items]
Revenues	5,349	6,949
International Operations
Disaggregation of Revenue [Line Items]
Revenues	357,452	357,909
International Operations | U.K.
Disaggregation of Revenue [Line Items]
Revenues	114,327	122,791
Broadspire
Disaggregation of Revenue [Line Items]
Revenues	313,564	301,035
Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	243,711	199,299
Claims Management Services | Broadspire
Disaggregation of Revenue [Line Items]
Revenues	160,039	151,342
Medical Management Services | Broadspire
Disaggregation of Revenue [Line Items]
Revenues	153,525	149,693
Networks | Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	156,159	124,728
Contractor Connection | Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	66,236	70,249
Subrogation | Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	$ 21,316	$ 4,322

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