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Goodwill and Intangible Assets - Schedule of Goodwill (Details) - USD ($)
 3 Months Ended 12 Months Ended
Sep. 30, 2022
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Goodwill [Roll Forward]        
Goodwill   $ 349,602,000 $ 352,698,000 $ 302,709,000
Accumulated impairment losses   (272,980,000) (236,172,000) (236,172,000)
Net goodwill   76,622,000 116,526,000 66,537,000
Goodwill of acquired businesses   1,423,000 46,810,000  
Adjustments to prior acquisitions   (828,000) 2,237,000  
Impairment of goodwill   (36,808,000) 0 (17,674,000)
Foreign currency effects   (3,691,000) 942,000  
North America Loss Adjusting        
Goodwill [Roll Forward]        
Goodwill   88,893,000 88,966,000 73,163,000
Accumulated impairment losses   (71,626,000) (68,261,000) (68,261,000)
Net goodwill   17,267,000 20,705,000 4,902,000
Goodwill of acquired businesses   0 14,371,000  
Adjustments to prior acquisitions   0 1,074,000  
Impairment of goodwill   (3,365,000)    
Foreign currency effects   (73,000) 358,000  
International Operations        
Goodwill [Roll Forward]        
Goodwill   81,779,000 84,802,000 81,610,000
Accumulated impairment losses   (81,779,000) (58,987,000) (58,987,000)
Net goodwill   0 25,815,000 22,623,000
Goodwill of acquired businesses   1,423,000 2,310,000  
Adjustments to prior acquisitions   (828,000) 430,000  
Impairment of goodwill $ (19,640,000) (22,792,000)    
Foreign currency effects   (3,618,000) 452,000  
Broadspire        
Goodwill [Roll Forward]        
Goodwill   113,374,000 113,374,000 108,707,000
Accumulated impairment losses   (100,437,000) (100,437,000) (100,437,000)
Net goodwill   12,937,000 12,937,000 8,270,000
Goodwill of acquired businesses   0 3,934,000  
Adjustments to prior acquisitions   0 733,000  
Impairment of goodwill   0    
Foreign currency effects   0 0  
Platform Solutions        
Goodwill [Roll Forward]        
Goodwill   65,556,000 65,556,000 39,229,000
Accumulated impairment losses   (19,138,000) (8,487,000) (8,487,000)
Net goodwill   46,418,000 57,069,000 $ 30,742,000
Goodwill of acquired businesses   0 26,195,000  
Adjustments to prior acquisitions   0 0  
Impairment of goodwill   (10,651,000)    
Foreign currency effects   $ 0 $ 132,000