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Goodwill and Intangible Assets - Narrative (Details)
3 Months Ended 12 Months Ended
Sep. 30, 2022
USD ($)
Dec. 31, 2022
USD ($)
Dec. 31, 2021
USD ($)
Dec. 31, 2020
USD ($)
Aug. 31, 2022
Goodwill [Line Items]          
Goodwill impairment   $ 36,808,000 $ 0 $ 17,674,000  
Goodwill   $ 76,622,000 116,526,000 66,537,000  
Minimum          
Goodwill [Line Items]          
Finite-lived intangible asset, useful life   2 years      
Maximum          
Goodwill [Line Items]          
Finite-lived intangible asset, useful life   20 years      
Customer relationships and trade names          
Goodwill [Line Items]          
Amortization of intangible assets   $ 7,836,000 11,029,000 11,653,000  
Measurement Input, Discount Rate | Minimum          
Goodwill [Line Items]          
Measurement input         0.155
Measurement Input, Discount Rate | Maximum          
Goodwill [Line Items]          
Measurement input         0.180
Terminal growth rate          
Goodwill [Line Items]          
Measurement input   0.020      
International Operations          
Goodwill [Line Items]          
Goodwill impairment $ 19,640,000 $ 22,792,000      
Goodwill   0 $ 25,815,000 $ 22,623,000  
Crawford Legal Services          
Goodwill [Line Items]          
Goodwill impairment $ 3,152,000        
Edjuster Inc          
Goodwill [Line Items]          
Goodwill   3,366,000      
Praxis Consulting Inc          
Goodwill [Line Items]          
Goodwill   $ 10,650,000