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Common Stock and Earnings per Share - Schedule of Computations of Basic Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Class A Non-Voting      
Numerator:      
Allocation of undistributed (loss) earnings $ (17,850) $ 10,464 $ 10,743
Dividends paid 7,012 7,376 5,815
Net (loss) income available to common shareholders, basic $ (10,838) $ 17,840 $ 16,558
Weighted-Average Shares Used to Compute Diluted (Loss) Earnings Per Share:      
Weighted-average common shares outstanding, basic 29,196 30,760 30,605
(Loss) earnings per share - basic $ (0.37) $ 0.58 $ 0.54
Class B Voting      
Numerator:      
Allocation of undistributed (loss) earnings $ (12,297) $ 7,565 $ 7,908
Dividends paid 4,830 5,287 3,830
Net (loss) income available to common shareholders, basic $ (7,467) $ 12,852 $ 11,738
Weighted-Average Shares Used to Compute Diluted (Loss) Earnings Per Share:      
Weighted-average common shares outstanding, basic 20,113 22,237 22,527
(Loss) earnings per share - basic $ (0.37) $ 0.58 $ 0.52