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Common Stock and Earnings per Share - Schedule of Computations of Diluted Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Class A Non-Voting      
Numerator:      
Allocation of undistributed (loss) earnings $ (17,850) $ 10,602 $ 10,781
Dividends paid 7,012 7,376 5,815
Net (loss) income available to common shareholders, diluted $ (10,838) $ 17,978 $ 16,596
Weighted-Average Shares Used to Compute Diluted (Loss) Earnings Per Share:      
Weighted-average common shares outstanding, basic 29,196 30,760 30,605
Weighted-average effect of dilutive securities (1) 0 983 252
Weighted-average number of shares outstanding, diluted 29,196 31,743 30,857
Earnings per share - diluted $ (0.37) $ 0.57 $ 0.54
Class B Voting      
Numerator:      
Allocation of undistributed (loss) earnings $ (12,297) $ 7,427 $ 7,870
Dividends paid 4,830 5,287 3,830
Net (loss) income available to common shareholders, diluted $ (7,467) $ 12,714 $ 11,700
Weighted-Average Shares Used to Compute Diluted (Loss) Earnings Per Share:      
Weighted-average common shares outstanding, basic 20,113 22,237 22,527
Weighted-average effect of dilutive securities (1) 0 0 0
Weighted-average number of shares outstanding, diluted 20,113 22,237 22,527
Earnings per share - diluted $ (0.37) $ 0.57 $ 0.52