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Consolidated Statements of Shareholders' Investment - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance $ 211,397 $ 186,928 $ 162,567
Net income (loss) (18,532) 30,548 29,333 [1]
Other comprehensive income (loss) (34,613) 18,407 7,274
Cash dividends paid (11,842) (12,663) (9,645)
Stock-based compensation 4,923 7,585 4,384
Repurchases of common stock (26,749) (19,134) (2,666)
Shares issued in connection with stock-based compensation plans, net 117 237 335
Decrease in value of noncontrolling interest due to acquisition (1,065) (106) (101)
Increase in value of noncontrolling interest due to disposition     (3,750)
Dividends paid to noncontrolling interests (258) (405) (196)
Ending balance 123,378 211,397 186,928
Adoption of Topic 326      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance   (607)  
Ending balance     $ (607)
Accounting Standards Update Extensible List     us-gaap:AccountingStandardsUpdate201613Member
Common Stock | Class A Non-Voting      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance 30,996 30,847 $ 30,610
Repurchases of common stock (2,657) (531) (155)
Shares issued in connection with stock-based compensation plans, net 425 680 392
Ending balance 28,764 30,996 $ 30,847
Common Stock | Class A Non-Voting | Adoption of Topic 326      
Increase Decrease In Stockholders Equity [Roll Forward]      
Accounting Standards Update Extensible List     us-gaap:AccountingStandardsUpdate201613Member
Common Stock | Class B Voting      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance 20,812 22,510 $ 22,671
Repurchases of common stock (964) (1,698) (161)
Ending balance 19,848 20,812 $ 22,510
Common Stock | Class B Voting | Adoption of Topic 326      
Increase Decrease In Stockholders Equity [Roll Forward]      
Accounting Standards Update Extensible List     us-gaap:AccountingStandardsUpdate201613Member
Additional Paid-In Capital      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance 74,229 67,193 $ 63,392
Stock-based compensation 4,923 7,585 4,384
Repurchases of common stock     0
Shares issued in connection with stock-based compensation plans, net (308) (443) (57)
Decrease in value of noncontrolling interest due to acquisition (686) (106) (526)
Ending balance 78,158 74,229 $ 67,193
Additional Paid-In Capital | Adoption of Topic 326      
Increase Decrease In Stockholders Equity [Roll Forward]      
Accounting Standards Update Extensible List     us-gaap:AccountingStandardsUpdate201613Member
Retained Earnings      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance 266,369 265,245 $ 249,551
Net income (loss) (18,305) 30,692 28,296 [1]
Cash dividends paid (11,842) (12,663) (9,645)
Repurchases of common stock (23,128) (16,905) (2,350)
Shares issued in connection with stock-based compensation plans, net 0    
Ending balance 213,094 266,369 265,245
Retained Earnings | Adoption of Topic 326      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance   (607)  
Ending balance     $ (607)
Accounting Standards Update Extensible List     us-gaap:AccountingStandardsUpdate201613Member
AOCL attributable to shareholders of Crawford & Company      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance (180,441) (198,856) $ (206,907)
Other comprehensive income (loss) (34,880) 18,415 7,588
Decrease in value of noncontrolling interest due to acquisition     576
Increase in value of noncontrolling interest due to disposition     113
Ending balance (215,321) (180,441) $ (198,856)
AOCL attributable to shareholders of Crawford & Company | Adoption of Topic 326      
Increase Decrease In Stockholders Equity [Roll Forward]      
Accounting Standards Update Extensible List     us-gaap:AccountingStandardsUpdate201613Member
Shareholders' Investment Attributable to Shareholders of Crawford & Company      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance 211,965 186,939 $ 159,317
Net income (loss) (18,305) 30,692 28,296 [1]
Other comprehensive income (loss) (34,880) 18,415 7,588
Cash dividends paid (11,842) (12,663) (9,645)
Stock-based compensation 4,923 7,585 4,384
Repurchases of common stock (26,749) (19,134) (2,666)
Shares issued in connection with stock-based compensation plans, net 117 237 335
Decrease in value of noncontrolling interest due to acquisition (686) (106) 50
Increase in value of noncontrolling interest due to disposition     113
Ending balance 124,543 211,965 186,939
Shareholders' Investment Attributable to Shareholders of Crawford & Company | Adoption of Topic 326      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance   (607)  
Ending balance     $ (607)
Accounting Standards Update Extensible List     us-gaap:AccountingStandardsUpdate201613Member
Noncontrolling Interests      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance (568) (11) $ 3,250
Net income (loss) (227) (144) 1,037 [1]
Other comprehensive income (loss) 267 (8) (314)
Decrease in value of noncontrolling interest due to acquisition (379)   (151)
Increase in value of noncontrolling interest due to disposition     3,637
Dividends paid to noncontrolling interests (258) (405) (196)
Ending balance $ (1,165) $ (568) $ (11)
Noncontrolling Interests | Adoption of Topic 326      
Increase Decrease In Stockholders Equity [Roll Forward]      
Accounting Standards Update Extensible List     us-gaap:AccountingStandardsUpdate201613Member
[1] The total net income presented in the consolidated statement of shareholders' investment for the year ended December 31, 2020 excludes $2,258 in net loss attributable to the redeemable noncontrolling interests.