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Segment and Geographic Information - Financial Information (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Segment Reporting Information [Line Items]      
Revenues $ 1,231,226 $ 1,139,231 $ 1,016,195
Assets 791,507 852,639  
Operating Segments      
Segment Reporting Information [Line Items]      
Segment operating earnings (loss) 68,929 76,764 89,080
Depreciation and amortization [1] 14,685 14,995 14,802
Assets [2] 432,041 467,277 364,301
Service      
Segment Reporting Information [Line Items]      
Revenues 1,189,482 1,102,032 982,492
North America Loss Adjusting      
Segment Reporting Information [Line Items]      
Revenues 274,755 243,789  
North America Loss Adjusting | Operating Segments      
Segment Reporting Information [Line Items]      
Segment operating earnings (loss) 19,431 15,015 13,403
Depreciation and amortization [1] 2,228 1,971 1,499
Assets [2] 109,480 103,839 64,388
North America Loss Adjusting | Service      
Segment Reporting Information [Line Items]      
Revenues 274,755 243,789 217,579
International Operations      
Segment Reporting Information [Line Items]      
Revenues 357,452 357,909  
International Operations | Operating Segments      
Segment Reporting Information [Line Items]      
Segment operating earnings (loss) (13,269) 4,918 30,380
Depreciation and amortization [1] 2,388 2,371 2,023
Assets [2] 149,744 182,817 166,013
International Operations | Service      
Segment Reporting Information [Line Items]      
Revenues 357,452 357,909 322,435
Broadspire      
Segment Reporting Information [Line Items]      
Revenues 313,564 301,035  
Broadspire | Operating Segments      
Segment Reporting Information [Line Items]      
Segment operating earnings (loss) 27,021 24,783 18,965
Depreciation and amortization [1] 5,800 6,986 8,861
Assets [2] 72,159 70,319 74,196
Broadspire | Service      
Segment Reporting Information [Line Items]      
Revenues 313,564 301,035 293,448
Platform Solutions      
Segment Reporting Information [Line Items]      
Revenues 243,711 199,299  
Platform Solutions | Operating Segments      
Segment Reporting Information [Line Items]      
Segment operating earnings (loss) 35,746 32,048 26,332
Depreciation and amortization [1] 4,269 3,667 2,419
Assets [2] 100,658 110,302 59,704
Platform Solutions | Service      
Segment Reporting Information [Line Items]      
Revenues $ 243,711 $ 199,299 $ 149,030
[1] Excludes amortization expense of finite-lived customer relationships and trade name intangible assets.
[2] Consists of accounts receivable, less allowance for expected credit losses, unbilled revenues at estimated billable amounts, goodwill and intangible assets arising from business acquisitions, net.