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Segment Information (Tables)

3 Months Ended

Mar. 31, 2023

Segment Reporting [Abstract]

Schedule of Reconciliation of Operating Profit from Segment operating earnings to income before income taxes

Financial information for the three months ended March 31, 2023 and 2022 related to the Company's reportable segments, including a reconciliation from segment operating earnings to income before income taxes, the most directly comparable GAAP financial measure, is presented below:

		Three Months Ended
(in thousands)		March 31, 2023				March 31, 2022
Revenues:
North America Loss Adjusting		$	77,127			$	64,438
International Operations			91,863				89,272
Broadspire			81,182				76,454
Platform Solutions			62,820				48,861
Total segment revenues before reimbursements			312,992				279,025
Reimbursements			11,604				8,764
Total revenues		$	324,596			$	287,789
Segment Operating Earnings (Loss)
North America Loss Adjusting		$	8,065			$	4,135
International Operations			3,035				(3,067	)
Broadspire			7,927				6,434
Platform Solutions			9,966				8,038
Total segment operating earnings			28,993				15,540
Deduct:
Unallocated corporate and shared costs, net			(4,119	)			(2,995	)
Net corporate interest expense			(4,399	)			(1,519	)
Stock option expense			(156	)			(205	)
Amortization of customer-relationship intangible assets			(1,899	)			(1,726	)
Contingent earnout adjustments			(248	)			(2,056	)
Non-service pension (costs) credits			(2,171	)			543
Income before income taxes		$	16,001			$	7,582

Schedule of Revenues By Major Service Line

Revenues before reimbursements by major service line in the International Operations, Broadspire and Platform Solutions segments are shown in the following table. The Company considers all North America Loss Adjusting revenues to be primarily derived from one service line.

		Three Months Ended
(in thousands)		March 31, 2023				March 31, 2022
International Operations
International Loss Adjusting		$	85,994			$	83,027
Crawford Legal Services			5,869				6,245
Total Revenues before Reimbursements--International Operations		$	91,863			$	89,272
Broadspire
Claims Management		$	40,236			$	39,551
Medical Management			40,946				36,903
Total Revenues before Reimbursements--Broadspire		$	81,182			$	76,454
Platform Solutions
Contractor Connection		$	19,301			$	15,263
Networks			37,403				27,526
Subrogation			6,116				6,072
Total Revenues before Reimbursements--Platform Solutions		$	62,820			$	48,861

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Schedule of Revenue by Service Line by Reporting Segments [Table Text Block]

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- Definition

Tabular disclosure of the reconciliation of profit (loss) from reportable segments to the consolidated income (loss) before income tax expense (benefit) and discontinued operations. Includes, but is not limited to, reconciliation after income tax if income tax is allocated to the reportable segment.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 31
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8924-108599

Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-Subparagraph (b)
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8906-108599

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