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Condensed Consolidated Statements of Shareholders' Investment Unaudited - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2023
Mar. 31, 2022
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance $ 123,378 [1] $ 211,397
Net income (loss) 10,730 5,156
Other comprehensive income (loss) 9,776 (3,276)
Cash dividends paid (2,925) (3,114)
Stock-based compensation 1,023 1,660
Repurchases of common stock   (16,089)
Shares issued in connection with stock-based compensation plans, net 74  
Dividends paid to noncontrolling interests (229) (258)
Ending balance 141,827 195,476
Common Stock | Class A Non-Voting    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 28,764 30,996
Repurchases of common stock   (1,498)
Shares issued in connection with stock-based compensation plans, net 161 89
Ending balance 28,925 29,587
Common Stock | Class B Voting    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 19,848 20,812
Repurchases of common stock   (720)
Ending balance 19,848 20,092
Additional Paid-In Capital    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 78,158 74,229
Stock-based compensation 1,023 1,660
Shares issued in connection with stock-based compensation plans, net (87) (89)
Ending balance 79,094 75,800
Retained Earnings    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 213,094 266,369
Net income (loss) 10,681 5,096
Cash dividends paid (2,925) (3,114)
Repurchases of common stock   (13,871)
Ending balance 220,850 254,480
AOCL attributable to shareholders of Crawford & Company    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance (215,321) (180,441)
Other comprehensive income (loss) 9,818 (3,290)
Ending balance (205,503) (183,731)
Shareholders' Investment Attributable to Shareholders of Crawford & Company    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 124,543 211,965
Net income (loss) 10,681 5,096
Other comprehensive income (loss) 9,818 (3,290)
Cash dividends paid (2,925) (3,114)
Stock-based compensation 1,023 1,660
Repurchases of common stock   (16,089)
Shares issued in connection with stock-based compensation plans, net 74  
Ending balance 143,214 196,228
Noncontrolling Interests    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance (1,165) (568)
Net income (loss) 49 60
Other comprehensive income (loss) (42) (14)
Dividends paid to noncontrolling interests (229) (258)
Ending balance $ (1,387) $ (752)
[1] Derived from the audited Consolidated Balance Sheet