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Revenue Recognition (Tables) | 6 Months Ended
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Jun. 30, 2023
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue | The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the three and six months ended June 30, 2023 and 2022:
|  | Three Months Ended |  |  | Six Months Ended |
(in thousands) |  | June 30, 2023 |  |  | June 30, 2022 |  |  | June 30, 2023 |  |  | June 30, 2022 |
U.S. |  | $ | 51,720 |  |  | $ | 41,099 |  |  | $ | 104,486 |  |  | $ | 81,277 |
Canada |  |  | 24,107 |  |  |  | 24,676 |  |  |  | 48,468 |  |  |  | 48,936 |
Total North America Loss Adjusting Revenues before Reimbursements |  | $ | 75,827 |  |  | $ | 65,775 |  |  | $ | 152,954 |  |  | $ | 130,213 |
The following table presents International Operations revenues before reimbursements disaggregated by geography and service line for the three and six months ended June 30, 2023 and 2022:
|  | Three Months Ended |  |  | Six Months Ended |
(in thousands) |  | June 30, 2023 |  |  | June 30, 2022 |  |  | June 30, 2023 |  |  | June 30, 2022 |
U.K. |  | $ | 32,273 |  |  | $ | 30,317 |  |  | $ | 63,005 |  |  | $ | 61,226 |
Europe |  |  | 23,160 |  |  |  | 24,015 |  |  |  | 45,924 |  |  |  | 47,682 |
Australia |  |  | 20,523 |  |  |  | 21,319 |  |  |  | 41,159 |  |  |  | 38,450 |
Asia |  |  | 5,888 |  |  |  | 5,521 |  |  |  | 11,515 |  |  |  | 11,180 |
Latin America |  |  | 7,456 |  |  |  | 5,736 |  |  |  | 13,691 |  |  |  | 11,397 |
International Loss Adjusting |  | $ | 89,300 |  |  | $ | 86,908 |  |  | $ | 175,294 |  |  | $ | 169,935 |
Crawford Legal Services |  | $ | 6,012 |  |  | $ | 6,802 |  |  | $ | 11,881 |  |  | $ | 13,047 |
Total International Operations Revenues before Reimbursements |  | $ | 95,312 |  |  | $ | 93,710 |  |  | $ | 187,175 |  |  | $ | 182,982 |
The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three and six months ended June 30, 2023 and 2022:
|  | Three Months Ended |  |  | Six Months Ended |
(in thousands) |  | June 30, 2023 |  |  | June 30, 2022 |  |  | June 30, 2023 |  |  | June 30, 2022 |
Claims Management |  | $ | 41,394 |  |  | $ | 40,426 |  |  | $ | 81,630 |  |  | $ | 79,977 |
Medical Management |  |  | 42,494 |  |  |  | 39,688 |  |  |  | 83,440 |  |  |  | 76,591 |
Total Broadspire Revenues before Reimbursements |  | $ | 83,888 |  |  | $ | 80,114 |  |  | $ | 165,070 |  |  | $ | 156,568 |
The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the three and six months ended June 30, 2023 and 2022:
|  | Three Months Ended |  |  | Six Months Ended |
(in thousands) |  | June 30, 2023 |  |  | June 30, 2022 |  |  | June 30, 2023 |  |  | June 30, 2022 |
Contractor Connection |  | $ | 19,797 |  |  | $ | 17,396 |  |  | $ | 39,098 |  |  | $ | 32,659 |
Networks |  |  | 38,464 |  |  |  | 32,505 |  |  |  | 75,867 |  |  |  | 60,031 |
Subrogation |  |  | 7,377 |  |  |  | 3,845 |  |  |  | 13,493 |  |  |  | 9,917 |
Total Platform Solutions Revenues before Reimbursements |  | $ | 65,638 |  |  | $ | 53,746 |  |  | $ | 128,458 |  |  | $ | 102,607 |
Schedule of Customer Contract Liabilities | The table below presents the deferred revenues balance as of January 1, 2023 and the significant activity affecting deferred revenues during the six months ended June 30, 2023:
(In Thousands) |  |  |
Customer Contract Liabilities |  | Deferred Revenue |
Balance at January 1, 2023 |  | $ | 54,019 |
Quarterly additions |  |  | 21,252 |
Revenue recognized from the prior periods |  |  | (12,142 | )
Revenue recognized from current quarter additions |  |  | (5,583 | )
Balance as of March 31, 2023 |  | $ | 57,546 |
Quarterly additions |  |  | 28,734 |
Revenue recognized from the prior periods |  |  | (16,250 | )
Revenue recognized from current quarter additions |  |  | (10,608 | )
Balance as of June 30, 2023 |  | $ | 59,422 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-5 + Details
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