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Segment Information (Tables)

6 Months Ended

Jun. 30, 2023

Segment Reporting [Abstract]

Schedule of Reconciliation of Operating Profit from Segment operating earnings to income before income taxes

Financial information for the three and six months ended June 30, 2023 and 2022 related to the Company's reportable segments, including a reconciliation from segment operating earnings to income before income taxes, the most directly comparable GAAP financial measure, is presented below:

		Three Months Ended								Six Months Ended
(in thousands)		June 30, 2023				June 30, 2022				June 30, 2023				June 30, 2022
Revenues:
North America Loss Adjusting		$	75,827			$	65,775			$	152,954			$	130,213
International Operations			95,312				93,710				187,175				182,982
Broadspire			83,888				80,114				165,070				156,568
Platform Solutions			65,638				53,746				128,458				102,607
Total segment revenues before reimbursements			320,665				293,345				633,657				572,370
Reimbursements			13,073				10,306				24,677				19,070
Total revenues		$	333,738			$	303,651			$	658,334			$	591,440
Segment Operating Earnings (Loss)
North America Loss Adjusting		$	3,900			$	2,649			$	11,965			$	6,783
International Operations			3,742				(661	)			6,777				(3,726	)
Broadspire			8,148				7,667				16,075				14,101
Platform Solutions			8,106				4,596				18,072				12,633
Total segment operating earnings			23,896				14,251				52,889				29,791
(Deduct) Add:
Unallocated corporate and shared costs, net			(1,098	)			(1,945	)			(5,217	)			(4,940	)
Net corporate interest expense			(4,309	)			(1,780	)			(8,708	)			(3,298	)
Stock option expense			(139	)			(130	)			(295	)			(336	)
Amortization of customer-relationship intangible assets			(1,979	)			(2,060	)			(3,878	)			(3,786	)
Contingent earnout adjustments			(725	)			(303	)			(973	)			(2,359	)
Non-service pension (costs) credits			(2,095	)			572				(4,266	)			1,115
Income before income taxes		$	13,551			$	8,605			$	29,552			$	16,187

Schedule of Revenues By Major Service Line

Revenues before reimbursements by major service line in the International Operations, Broadspire and Platform Solutions segments are shown in the following table. The Company considers all North America Loss Adjusting revenues to be primarily derived from one service line.

		Three Months Ended								Six Months Ended
(in thousands)		June 30, 2023				June 30, 2022				June 30, 2023				June 30, 2022
International Operations
International Loss Adjusting		$	89,300			$	86,908			$	175,294			$	169,935
Crawford Legal Services			6,012				6,802				11,881				13,047
Total Revenues before Reimbursements--International Operations		$	95,312			$	93,710			$	187,175			$	182,982
Broadspire
Claims Management		$	41,394			$	40,426			$	81,630			$	79,977
Medical Management			42,494				39,688				83,440				76,591
Total Revenues before Reimbursements--Broadspire		$	83,888			$	80,114			$	165,070			$	156,568
Platform Solutions
Contractor Connection		$	19,797			$	17,396			$	39,098			$	32,659
Networks			38,464				32,505				75,867				60,031
Subrogation			7,377				3,845				13,493				9,917
Total Revenues before Reimbursements--Platform Solutions		$	65,638			$	53,746			$	128,458			$	102,607

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Tabular disclosure of the reconciliation of profit (loss) from reportable segments to the consolidated income (loss) before income tax expense (benefit) and discontinued operations. Includes, but is not limited to, reconciliation after income tax if income tax is allocated to the reportable segment.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 31
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-31

Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-30

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