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Net Income Attributable to Shareholders of Crawford & Company per Common Share - Schedule of Computations of Diluted Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Class A Non-Voting        
Numerator:        
Allocation of undistributed (loss) earnings $ 3,299 $ 1,726 $ 7,918 $ 2,919
Dividends paid 1,738 1,721 3,472 3,586
Net (loss) income attributable to common shareholders, diluted $ 5,037 $ 3,447 $ 11,390 $ 6,505
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 28,956 28,757 28,899 29,827
Weighted-average effect of dilutive securities 814 388 557 324
Weighted-average common shares outstanding, diluted 29,770 29,145 29,456 30,151
(Loss) earnings per share - diluted $ 0.17 $ 0.12 $ 0.39 $ 0.22
Class B Voting        
Numerator:        
Allocation of undistributed (loss) earnings $ 2,199 $ 1,184 $ 5,336 $ 1,973
Dividends paid 1,191 1,199 2,382 2,448
Net (loss) income attributable to common shareholders, diluted $ 3,390 $ 2,383 $ 7,718 $ 4,421
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 19,848 19,987 19,848 20,381
Weighted-average effect of dilutive securities 0 0 0 0
Weighted-average common shares outstanding, diluted 19,848 19,987 19,848 20,381
(Loss) earnings per share - diluted $ 0.17 $ 0.12 $ 0.39 $ 0.22