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Segment Information - Reconciliation of Operating Profit from Segments to Consolidated (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues $ 333,738 $ 303,651 $ 658,334 $ 591,440
Net corporate interest expense (4,309) (1,780) (8,708) (3,298)
Contingent earnout adjustments     (973) (2,359)
Income Before Income Taxes 13,551 8,605 29,552 16,187
Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Total segment operating earnings 23,896 14,251 52,889 29,791
Segment Reconciling Items        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Unallocated corporate and shared costs, net (1,098) (1,945) (5,217) (4,940)
Net corporate interest expense (4,309) (1,780) (8,708) (3,298)
Stock option expense (139) (130) (295) (336)
Amortization of customer-relationship intangible assets (1,979) (2,060) (3,878) (3,786)
Contingent earnout adjustments (725) (303) (973) (2,359)
Non-service pension (costs) credits (2,095) 572 (4,266) 1,115
Income Before Income Taxes 13,551 8,605 29,552 16,187
North America Loss Adjusting        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 75,827 65,775 152,954 130,213
North America Loss Adjusting | Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Total segment operating earnings 3,900 2,649 11,965 6,783
International Operations        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 95,312 93,710 187,175 182,982
International Operations | Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Total segment operating earnings 3,742 (661) 6,777 (3,726)
Broadspire        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 83,888 80,114 165,070 156,568
Broadspire | Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Total segment operating earnings 8,148 7,667 16,075 14,101
Platform Solutions        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 65,638 53,746 128,458 102,607
Platform Solutions | Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Total segment operating earnings 8,106 4,596 18,072 12,633
Service        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 320,665 293,345 633,657 572,370
Service | North America Loss Adjusting | Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 75,827 65,775 152,954 130,213
Service | International Operations        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 95,312 93,710 187,175 182,982
Service | International Operations | Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 95,312 93,710 187,175 182,982
Service | Broadspire        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 83,888 80,114 165,070 156,568
Service | Broadspire | Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 83,888 80,114 165,070 156,568
Service | Platform Solutions        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 65,638 53,746 128,458 102,607
Service | Platform Solutions | Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 65,638 53,746 128,458 102,607
Reimbursements        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues $ 13,073 $ 10,306 $ 24,677 $ 19,070