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Condensed Consolidated Statements of Shareholders' Investment Unaudited - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2023
Mar. 31, 2023
Jun. 30, 2022
Mar. 31, 2022
Jun. 30, 2023
Jun. 30, 2022
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance $ 141,827 $ 123,378 [1] $ 195,476 $ 211,397 $ 123,378 [1] $ 211,397
Net income (loss) 8,345 10,730 5,837 5,156    
Other comprehensive income (loss) 669 9,776 (4,975) (3,276) 10,445 (8,251)
Cash dividends paid (2,929) (2,925) (2,920) (3,114)    
Stock-based compensation 1,586 1,023 1,750 1,660    
Repurchases of common stock     (10,660) (16,089)    
Shares issued in connection with stock-based compensation plans, net 397 74        
Dividends paid to noncontrolling interests   (229)   (258)    
Ending balance 149,895 141,827 184,508 195,476 149,895 184,508
Common Stock | Class A Non-Voting            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 28,925 28,764 29,587 30,996 28,764 30,996
Repurchases of common stock     (1,159) (1,498)    
Shares issued in connection with stock-based compensation plans, net 52 161   89    
Ending balance 28,977 28,925 28,428 29,587 28,977 28,428
Common Stock | Class B Voting            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 19,848 19,848 20,092 20,812 19,848 20,812
Repurchases of common stock     (244) (720)    
Ending balance 19,848 19,848 19,848 20,092 19,848 19,848
Additional Paid-In Capital            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 79,094 78,158 75,800 74,229 78,158 74,229
Stock-based compensation 1,586 1,023 1,750 1,660    
Shares issued in connection with stock-based compensation plans, net 345 (87)   (89)    
Ending balance 81,025 79,094 77,550 75,800 81,025 77,550
Retained Earnings            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 220,850 213,094 254,480 266,369 213,094 266,369
Net income (loss) 8,427 10,681 5,830 5,096    
Cash dividends paid (2,929) (2,925) (2,920) (3,114)    
Repurchases of common stock     (9,257) (13,871)    
Ending balance 226,348 220,850 248,133 254,480 226,348 248,133
AOCL attributable to shareholders of Crawford & Company            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance (205,503) (215,321) (183,731) (180,441) (215,321) (180,441)
Other comprehensive income (loss) 663 9,818 (4,841) (3,290)    
Ending balance (204,840) (205,503) (188,572) (183,731) (204,840) (188,572)
Shareholders' Investment Attributable to Shareholders of Crawford & Company            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 143,214 124,543 196,228 211,965 124,543 211,965
Net income (loss) 8,427 10,681 5,830 5,096    
Other comprehensive income (loss) 663 9,818 (4,841) (3,290)    
Cash dividends paid (2,929) (2,925) (2,920) (3,114)    
Stock-based compensation 1,586 1,023 1,750 1,660    
Repurchases of common stock     (10,660) (16,089)    
Shares issued in connection with stock-based compensation plans, net 397 74        
Ending balance 151,358 143,214 185,387 196,228 151,358 185,387
Noncontrolling Interests            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance (1,387) (1,165) (752) (568) (1,165) (568)
Net income (loss) (82) 49 7 60    
Other comprehensive income (loss) 6 (42) (134) 14    
Dividends paid to noncontrolling interests   (229)   (258)    
Ending balance $ (1,463) $ (1,387) $ (879) $ (752) $ (1,463) $ (879)
[1] Derived from the audited Consolidated Balance Sheet