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Revenue Recognition (Tables) | 9 Months Ended
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Sep. 30, 2023
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue | The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the three and nine months ended September 30, 2023 and 2022:
|  | Three Months Ended |  |  | Nine Months Ended |
(in thousands) |  | September 30, 2023 |  |  | September 30, 2022 |  |  | September 30, 2023 |  |  | September 30, 2022 |
U.S. |  | $ | 55,202 |  |  | $ | 41,161 |  |  | $ | 159,688 |  |  | $ | 122,438 |
Canada |  |  | 24,188 |  |  |  | 25,661 |  |  |  | 72,656 |  |  |  | 74,597 |
Total North America Loss Adjusting Revenues before Reimbursements |  | $ | 79,390 |  |  | $ | 66,822 |  |  | $ | 232,344 |  |  | $ | 197,035 |
The following table presents International Operations revenues before reimbursements disaggregated by geography and service line for the three and nine months ended September 30, 2023 and 2022:
|  | Three Months Ended |  |  | Nine Months Ended |
(in thousands) |  | September 30, 2023 |  |  | September 30, 2022 |  |  | September 30, 2023 |  |  | September 30, 2022 |
U.K. |  | $ | 35,688 |  |  | $ | 25,547 |  |  | $ | 98,693 |  |  | $ | 86,773 |
Europe |  |  | 22,331 |  |  |  | 20,535 |  |  |  | 68,255 |  |  |  | 68,217 |
Australia |  |  | 19,953 |  |  |  | 24,602 |  |  |  | 61,112 |  |  |  | 63,052 |
Asia |  |  | 5,601 |  |  |  | 5,196 |  |  |  | 17,116 |  |  |  | 16,376 |
Latin America |  |  | 7,841 |  |  |  | 6,277 |  |  |  | 21,532 |  |  |  | 17,674 |
International Loss Adjusting |  | $ | 91,414 |  |  | $ | 82,157 |  |  | $ | 266,708 |  |  | $ | 252,092 |
Crawford Legal Services |  | $ | 6,652 |  |  | $ | 3,909 |  |  | $ | 18,533 |  |  | $ | 16,956 |
Total International Operations Revenues before Reimbursements |  | $ | 98,066 |  |  | $ | 86,066 |  |  | $ | 285,241 |  |  | $ | 269,048 |
The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three and nine months ended September 30, 2023 and 2022:
|  | Three Months Ended |  |  | Nine Months Ended |
(in thousands) |  | September 30, 2023 |  |  | September 30, 2022 |  |  | September 30, 2023 |  |  | September 30, 2022 |
Claims Management |  | $ | 43,989 |  |  | $ | 40,275 |  |  | $ | 125,620 |  |  | $ | 120,252 |
Medical Management |  |  | 44,310 |  |  |  | 38,106 |  |  |  | 127,749 |  |  |  | 114,697 |
Total Broadspire Revenues before Reimbursements |  | $ | 88,299 |  |  | $ | 78,381 |  |  | $ | 253,369 |  |  | $ | 234,949 |
The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the three and nine months ended September 30, 2023 and 2022:
|  | Three Months Ended |  |  | Nine Months Ended |
(in thousands) |  | September 30, 2023 |  |  | September 30, 2022 |  |  | September 30, 2023 |  |  | September 30, 2022 |
Contractor Connection |  | $ | 19,013 |  |  | $ | 17,453 |  |  | $ | 58,110 |  |  | $ | 50,112 |
Networks |  |  | 34,160 |  |  |  | 40,809 |  |  |  | 110,027 |  |  |  | 100,840 |
Subrogation |  |  | 6,666 |  |  |  | 5,393 |  |  |  | 20,160 |  |  |  | 15,310 |
Total Platform Solutions Revenues before Reimbursements |  | $ | 59,839 |  |  | $ | 63,655 |  |  | $ | 188,297 |  |  | $ | 166,262 |
Schedule of Customer Contract Liabilities | The table below presents the deferred revenues balance as of January 1, 2023 and the significant activity affecting deferred revenues during the nine months ended September 30, 2023:
(In Thousands) |  |  |
Customer Contract Liabilities |  | Deferred Revenue |
Balance at January 1, 2023 |  | $ | 54,019 |
Quarterly additions |  |  | 21,252 |
Revenue recognized from the prior periods |  |  | (12,142 | )
Revenue recognized from current quarter additions |  |  | (5,583 | )
Balance as of March 31, 2023 |  | $ | 57,546 |
Quarterly additions |  |  | 28,734 |
Revenue recognized from the prior periods |  |  | (16,250 | )
Revenue recognized from current quarter additions |  |  | (10,608 | )
Balance as of June 30, 2023 |  | $ | 59,422 |
Quarterly additions |  |  | 26,792 |
Revenue recognized from the prior periods |  |  | (16,145 | )
Revenue recognized from current quarter additions |  |  | (10,022 | )
Balance as of September 30, 2023 |  | $ | 60,047 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-5 + Details
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