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Revenue Recognition (Tables)

9 Months Ended

Sep. 30, 2023

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the three and nine months ended September 30, 2023 and 2022:

		Three Months Ended								Nine Months Ended
(in thousands)		September 30, 2023				September 30, 2022				September 30, 2023				September 30, 2022
U.S.		$	55,202			$	41,161			$	159,688			$	122,438
Canada			24,188				25,661				72,656				74,597
Total North America Loss Adjusting Revenues before Reimbursements		$	79,390			$	66,822			$	232,344			$	197,035

The following table presents International Operations revenues before reimbursements disaggregated by geography and service line for the three and nine months ended September 30, 2023 and 2022:

		Three Months Ended								Nine Months Ended
(in thousands)		September 30, 2023				September 30, 2022				September 30, 2023				September 30, 2022
U.K.		$	35,688			$	25,547			$	98,693			$	86,773
Europe			22,331				20,535				68,255				68,217
Australia			19,953				24,602				61,112				63,052
Asia			5,601				5,196				17,116				16,376
Latin America			7,841				6,277				21,532				17,674
International Loss Adjusting		$	91,414			$	82,157			$	266,708			$	252,092
Crawford Legal Services		$	6,652			$	3,909			$	18,533			$	16,956
Total International Operations Revenues before Reimbursements		$	98,066			$	86,066			$	285,241			$	269,048

The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three and nine months ended September 30, 2023 and 2022:

		Three Months Ended								Nine Months Ended
(in thousands)		September 30, 2023				September 30, 2022				September 30, 2023				September 30, 2022
Claims Management		$	43,989			$	40,275			$	125,620			$	120,252
Medical Management			44,310				38,106				127,749				114,697
Total Broadspire Revenues before Reimbursements		$	88,299			$	78,381			$	253,369			$	234,949

The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the three and nine months ended September 30, 2023 and 2022:

		Three Months Ended								Nine Months Ended
(in thousands)		September 30, 2023				September 30, 2022				September 30, 2023				September 30, 2022
Contractor Connection		$	19,013			$	17,453			$	58,110			$	50,112
Networks			34,160				40,809				110,027				100,840
Subrogation			6,666				5,393				20,160				15,310
Total Platform Solutions Revenues before Reimbursements		$	59,839			$	63,655			$	188,297			$	166,262

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2023 and the significant activity affecting deferred revenues during the nine months ended September 30, 2023:

(In Thousands)
Customer Contract Liabilities		Deferred Revenue
Balance at January 1, 2023		$	54,019
Quarterly additions			21,252
Revenue recognized from the prior periods			(12,142	)
Revenue recognized from current quarter additions			(5,583	)
Balance as of March 31, 2023		$	57,546
Quarterly additions			28,734
Revenue recognized from the prior periods			(16,250	)
Revenue recognized from current quarter additions			(10,608	)
Balance as of June 30, 2023		$	59,422
Quarterly additions			26,792
Revenue recognized from the prior periods			(16,145	)
Revenue recognized from current quarter additions			(10,022	)
Balance as of September 30, 2023		$	60,047

X

- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-10

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-5

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- References

No definition available.

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