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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Disaggregation of Revenue [Line Items]
Revenues	$ 337,660	$ 306,417	$ 995,994	$ 897,858
North America Loss Adjusting
Disaggregation of Revenue [Line Items]
Revenues	79,390	66,822	232,344	197,035
North America Loss Adjusting | U.S.
Disaggregation of Revenue [Line Items]
Revenues	55,202	41,161	159,688	122,438
North America Loss Adjusting | Canada
Disaggregation of Revenue [Line Items]
Revenues	24,188	25,661	72,656	74,597
International Loss Adjusting
Disaggregation of Revenue [Line Items]
Revenues	91,414	82,157	266,708	252,092
Crawford Legal Services
Disaggregation of Revenue [Line Items]
Revenues	6,652	3,909	18,533	16,956
International Operations
Disaggregation of Revenue [Line Items]
Revenues	98,066	86,066	285,241	269,048
International Operations | U.K.
Disaggregation of Revenue [Line Items]
Revenues	35,688	25,547	98,693	86,773
International Operations | Europe
Disaggregation of Revenue [Line Items]
Revenues	22,331	20,535	68,255	68,217
International Operations | Australia
Disaggregation of Revenue [Line Items]
Revenues	19,953	24,602	61,112	63,052
International Operations | Asia
Disaggregation of Revenue [Line Items]
Revenues	5,601	5,196	17,116	16,376
International Operations | Latin America
Disaggregation of Revenue [Line Items]
Revenues	7,841	6,277	21,532	17,674
Broadspire
Disaggregation of Revenue [Line Items]
Revenues	88,299	78,381	253,369	234,949
Broadspire | Claims Management
Disaggregation of Revenue [Line Items]
Revenues	43,989	40,275	125,620	120,252
Broadspire | Medical Management
Disaggregation of Revenue [Line Items]
Revenues	44,310	38,106	127,749	114,697
Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	59,839	63,655	188,297	166,262
Platform Solutions | Contractor Connection
Disaggregation of Revenue [Line Items]
Revenues	19,013	17,453	58,110	50,112
Platform Solutions | Networks
Disaggregation of Revenue [Line Items]
Revenues	34,160	40,809	110,027	100,840
Platform Solutions | Subrogation [Member]
Disaggregation of Revenue [Line Items]
Revenues	$ 6,666	$ 5,393	$ 20,160	$ 15,310

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