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Net Income Attributable to Shareholders of Crawford & Company per Common Share - Schedule of Computations of Diluted Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Class A Non-Voting        
Numerator:        
Allocation of undistributed earnings $ 5,355 $ (10,647) $ 13,266 $ (7,797)
Dividends paid 2,041 1,713 5,513 5,299
Net (loss) income attributable to common shareholders, diluted $ 7,396 $ (8,934) $ 18,779 $ (2,498)
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 29,140 28,553 28,980 29,397
Weighted-average effect of dilutive securities 923 0 679 0
Weighted-average common shares outstanding, diluted 30,063 28,553 29,659 29,397
Earnings (loss) per share - diluted $ 0.25 $ (0.31) $ 0.63 $ (0.08)
Class B Voting        
Numerator:        
Allocation of undistributed earnings $ 3,534 $ (7,401) $ 8,877 $ (5,359)
Dividends paid 1,389 1,191 3,771 3,639
Net (loss) income attributable to common shareholders, diluted $ 4,923 $ (6,210) $ 12,648 $ (1,720)
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 19,837 19,848 19,845 20,202
Weighted-average effect of dilutive securities 0 0 0 0
Weighted-average common shares outstanding, diluted 19,837 19,848 19,845 20,202
Earnings (loss) per share - diluted $ 0.25 $ (0.31) $ 0.64 $ (0.09)