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Segment Information - Schedule of Revenues By Major Service Line (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Revenue from External Customer        
Revenues $ 337,660 $ 306,417 $ 995,994 $ 897,858
International Operations        
Revenue from External Customer        
Revenues 98,066 86,066 285,241 269,048
Broadspire        
Revenue from External Customer        
Revenues 88,299 78,381 253,369 234,949
Platform Solutions        
Revenue from External Customer        
Revenues 59,839 63,655 188,297 166,262
International Loss Adjusting | International Operations        
Revenue from External Customer        
Revenues 91,414 82,157 266,708 252,092
Crawford Legal Services | International Operations        
Revenue from External Customer        
Revenues 6,652 3,909 18,533 16,956
Claims Management | Broadspire        
Revenue from External Customer        
Revenues 43,989 40,275 125,620 120,252
Medical Management | Broadspire        
Revenue from External Customer        
Revenues 44,310 38,106 127,749 114,697
Service        
Revenue from External Customer        
Revenues 325,594 294,924 959,251 867,294
Service | International Operations        
Revenue from External Customer        
Revenues 98,066 86,066 285,241 269,048
Service | Broadspire        
Revenue from External Customer        
Revenues 88,299 78,381 253,369 234,949
Service | Platform Solutions        
Revenue from External Customer        
Revenues 59,839 63,655 188,297 166,262
Contractor Connection | Platform Solutions        
Revenue from External Customer        
Revenues 19,013 17,453 58,110 50,112
Networks | Platform Solutions        
Revenue from External Customer        
Revenues 34,160 40,809 110,027 100,840
Subrogation | Platform Solutions        
Revenue from External Customer        
Revenues $ 6,666 $ 5,393 $ 20,160 $ 15,310