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Condensed Consolidated Statements of Shareholders' Investment Unaudited - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2023
Jun. 30, 2023
Mar. 31, 2023
Sep. 30, 2022
Jun. 30, 2022
Mar. 31, 2022
Sep. 30, 2023
Sep. 30, 2022
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance $ 149,895 $ 141,827 $ 123,378 [1] $ 184,508 $ 195,476 $ 211,397 $ 123,378 [1] $ 211,397
Net income (loss) 12,174 8,345 10,730 (15,252) 5,837 5,156    
Other comprehensive income (loss) 2,219 669 9,776 (5,583) (4,975) (3,276) 12,664 (13,834)
Cash dividends paid (3,430) (2,929) (2,925) (2,904) (2,920) (3,114)    
Stock-based compensation 1,574 1,586 1,023 808 1,750 1,660    
Repurchases of common stock (582)       (10,660) (16,089)    
Shares issued in connection with stock-based compensation plans, net 1,120 397 74 821        
Dividends paid to noncontrolling interests     (229)     (258)    
Decrease in value of noncontrolling interest due to acquisitions       (1,065)        
Ending balance 162,970 149,895 141,827 161,333 184,508 195,476 162,970 161,333
Common Stock | Class A Non-Voting                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance 28,977 28,925 28,764 28,428 29,587 30,996 28,764 30,996
Repurchases of common stock         (1,159) (1,498)    
Shares issued in connection with stock-based compensation plans, net 171 52 161 129   89    
Ending balance 29,148 28,977 28,925 28,557 28,428 29,587 29,148 28,557
Common Stock | Class B Voting                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance 19,848 19,848 19,848 19,848 20,092 20,812 19,848 20,812
Repurchases of common stock (63)       (244) (720)    
Ending balance 19,785 19,848 19,848 19,848 19,848 20,092 19,785 19,848
Additional Paid-In Capital                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance 81,025 79,094 78,158 77,550 75,800 74,229 78,158 74,229
Stock-based compensation 1,574 1,586 1,023 808 1,750 1,660    
Shares issued in connection with stock-based compensation plans, net 949 345 (87) 692   (89)    
Decrease in value of noncontrolling interest due to acquisitions       (686)        
Ending balance 83,548 81,025 79,094 78,364 77,550 75,800 83,548 78,364
Retained Earnings                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance 226,348 220,850 213,094 248,133 254,480 266,369 213,094 266,369
Net income (loss) 12,319 8,427 10,681 (15,144) 5,830 5,096    
Cash dividends paid (3,430) (2,929) (2,925) (2,904) (2,920) (3,114)    
Repurchases of common stock (519)       (9,257) (13,871)    
Ending balance 234,718 226,348 220,850 230,085 248,133 254,480 234,718 230,085
AOCL attributable to shareholders of Crawford & Company                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance (204,840) (205,503) (215,321) (188,572) (183,731) (180,441) (215,321) (180,441)
Other comprehensive income (loss) 2,263 663 9,818 (5,399) (4,841) (3,290)    
Ending balance (202,577) (204,840) (205,503) (193,971) (188,572) (183,731) (202,577) (193,971)
Shareholders' Investment Attributable to Shareholders of Crawford & Company                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance 151,358 143,214 124,543 185,387 196,228 211,965 124,543 211,965
Net income (loss) 12,319 8,427 10,681 (15,144) 5,830 5,096    
Other comprehensive income (loss) 2,263 663 9,818 (5,399) (4,841) (3,290)    
Cash dividends paid (3,430) (2,929) (2,925) (2,904) (2,920) (3,114)    
Stock-based compensation 1,574 1,586 1,023 808 1,750 1,660    
Repurchases of common stock (582)       (10,660) (16,089)    
Shares issued in connection with stock-based compensation plans, net 1,120 397 74 821        
Decrease in value of noncontrolling interest due to acquisitions       (686)        
Ending balance 164,622 151,358 143,214 162,883 185,387 196,228 164,622 162,883
Noncontrolling Interests                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance (1,463) (1,387) (1,165) (879) (752) (568) (1,165) (568)
Net income (loss) 145 (82) 49 (108) 7 60    
Other comprehensive income (loss) (44) 6 (42) (184) (134) 14    
Dividends paid to noncontrolling interests     (229)     (258)    
Decrease in value of noncontrolling interest due to acquisitions       (379)        
Ending balance $ (1,652) $ (1,463) $ (1,387) $ (1,550) $ (879) $ (752) $ (1,652) $ (1,550)
[1] Derived from the audited Consolidated Balance Sheet