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Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Revenues from Services:      
Revenues $ 1,316,919 $ 1,231,226 $ 1,139,231
Costs and Expenses:      
Cost of services 957,847 924,872 847,430
Selling, general, and administrative expenses 286,506 255,750 244,850
Corporate interest expense, net of interest income 17,036 10,311 6,559
Goodwill impairment 0 36,808 0
Total Costs and Expenses 1,261,389 1,227,741 1,098,839
Other (Loss) Income (8,173) 1,561 3,472
Income Before Income Taxes 47,357 5,046 43,864
Provision for Income Taxes 17,097 23,578 13,316
Net Income (Loss) 30,260 (18,532) 30,548
Net Loss Attributable to Noncontrolling Interests 349 227 144
Net Income (Loss) Attributable to Shareholders of Crawford & Company $ 30,609 $ (18,305) $ 30,692
Class A Non-Voting      
Earnings (Loss) Per Share - Basic:      
Earnings (loss) per share - basic $ 0.63 $ (0.37) $ 0.58
Earnings (Loss) Per Share - Diluted:      
Earnings (loss) per share - diluted $ 0.61 $ (0.37) $ 0.57
Weighted-Average Shares Used to Compute Basic Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, basic 29,039 29,196 30,760
Weighted-Average Shares Used to Compute Diluted Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, diluted 29,799 29,196 31,743
Cash Dividends Per Share:      
Cash dividends per share $ 0.26 $ 0.24 $ 0.24
Class B Voting      
Earnings (Loss) Per Share - Basic:      
Earnings (loss) per share - basic 0.63 (0.37) 0.58
Earnings (Loss) Per Share - Diluted:      
Earnings (loss) per share - diluted $ 0.62 $ (0.37) $ 0.57
Weighted-Average Shares Used to Compute Basic Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, basic 19,796 20,113 22,237
Weighted-Average Shares Used to Compute Diluted Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, diluted 19,796 20,113 22,237
Cash Dividends Per Share:      
Cash dividends per share $ 0.26 $ 0.24 $ 0.24
Service      
Revenues from Services:      
Revenues $ 1,267,131 $ 1,189,482 $ 1,102,032
Costs and Expenses:      
Cost of services 908,059 883,128 810,231
Reimbursements      
Revenues from Services:      
Revenues 49,788 41,744 37,199
Costs and Expenses:      
Cost of services $ 49,788 $ 41,744 $ 37,199