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Revenue Recognition (Tables)

12 Months Ended

Dec. 31, 2023

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the years ended December 31, 2023 and 2022:

		(In thousands)
Year Ended December 31,		2023				2022
U.S.		$	207,255			$	176,989
Canada			96,374				97,766
Total North America Loss Adjusting Revenues before Reimbursements		$	303,629			$	274,755

The following table presents International Operations revenues before reimbursements disaggregated by geography for the years ended December 31, 2023 and 2022:

		(In thousands)
Year Ended December 31,		2023				2022
UK		$	133,110			$	114,327
Europe			92,130				89,777
Australia			78,966				85,651
Asia			23,289				21,652
Latin America			29,560				24,168
International Loss Adjusting			357,055				335,575
UK			10,243				7,487
Australia			10,513				9,041
Latin America			4,582				5,349
Crawford Legal Services			25,338				21,877
Total International Operations Revenues before Reimbursements		$	382,393			$	357,452

The following table presents Broadspire revenues before reimbursements disaggregated by service line for the years ended December 31, 2023 and 2022:

		(In thousands)
Year Ended December 31,		2023				2022
Claims Management		$	182,840			$	160,039
Medical Management			172,810				153,525
Total Broadspire Revenues before Reimbursements		$	355,650			$	313,564

The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the years ended December 31, 2023 and 2022:

		(In thousands)
Year Ended December 31,		2023				2022
Contractor Connection		$	74,627			$	66,236
Networks			123,859				156,159
Subrogation			26,973				21,316
Total Platform Solutions Revenues before Reimbursements		$	225,459			$	243,711

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2023 and the significant activity affecting deferred revenues during the year ended December 31, 2023:

(In Thousands)
Deferred Revenue
Balance at January 1, 2023		$	54,019
Annual additions			100,371
Revenue recognized from prior periods			(32,789	)
Revenue recognized from current year additions			(61,190	)
Balance as of December 31, 2023		$	60,411

X

- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-10

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-5

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- References

No definition available.

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