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Goodwill and Intangible Assets (Tables)
12 Months Ended
Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Goodwill

The following table shows the changes in the carrying amount of goodwill for the years ended December 31, 2023 and 2022:

 

 

 

North America Loss Adjusting

 

 

International Operations

 

 

Broadspire

 

 

Platform Solutions

 

 

Total

 

 

 

(In thousands)

 

Balance at December 31, 2021:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Goodwill

 

$

88,966

 

 

$

84,802

 

 

$

113,374

 

 

$

65,556

 

 

$

352,698

 

Accumulated impairment losses

 

 

(68,261

)

 

 

(58,987

)

 

 

(100,437

)

 

 

(8,487

)

 

 

(236,172

)

Net goodwill

 

$

20,705

 

 

$

25,815

 

 

$

12,937

 

 

$

57,069

 

 

$

116,526

 

2022 Activity:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Goodwill of acquired businesses

 

$

-

 

 

$

1,423

 

 

$

-

 

 

$

-

 

 

$

1,423

 

Adjustments to prior acquisitions

 

 

-

 

 

 

(828

)

 

 

-

 

 

 

-

 

 

 

(828

)

Impairment of goodwill

 

 

(3,365

)

 

 

(22,792

)

 

 

-

 

 

 

(10,651

)

 

 

(36,808

)

Foreign currency effects

 

 

(73

)

 

 

(3,618

)

 

 

-

 

 

 

-

 

 

 

(3,691

)

Balance at December 31, 2022:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Goodwill

 

$

88,893

 

 

$

81,779

 

 

$

113,374

 

 

$

65,556

 

 

$

349,602

 

Accumulated impairment losses

 

 

(71,626

)

 

 

(81,779

)

 

 

(100,437

)

 

 

(19,138

)

 

 

(272,980

)

Net goodwill

 

$

17,267

 

 

$

-

 

 

$

12,937

 

 

$

46,418

 

 

$

76,622

 

2023 Activity:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Foreign currency effects

 

 

102

 

 

 

-

 

 

 

-

 

 

 

-

 

 

 

102

 

Balance at December 31, 2023:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Goodwill

 

$

88,995

 

 

$

81,779

 

 

$

113,374

 

 

$

65,556

 

 

$

349,704

 

Accumulated impairment losses

 

 

(71,626

)

 

 

(81,779

)

 

 

(100,437

)

 

 

(19,138

)

 

 

(272,980

)

Net goodwill

 

$

17,369

 

 

$

-

 

 

$

12,937

 

 

$

46,418

 

 

$

76,724

 

Schedule of Finite-Lived Intangible Assets

The following is a summary of finite-lived intangible assets acquired through business acquisitions as of December 31, 2023 and 2022:

 

 

 

Gross
Carrying
Amount

 

 

Accumulated
Amortization

 

 

Net
Carrying
Value

 

 

Weighted-
Average
Amortization
Period

 

 

(In thousands, except years)

 

 

 

December 31, 2023:

 

 

 

 

 

 

 

 

 

 

 

Customer relationships

 

$

159,707

 

 

$

(119,416

)

 

$

40,291

 

 

7.8 years

Technology-based

 

 

22,023

 

 

 

(14,818

)

 

 

7,205

 

 

4.4 years

Trade name

 

 

6,030

 

 

 

(3,121

)

 

 

2,909

 

 

4.9 years

Other

 

 

6,819

 

 

 

(6,048

)

 

 

771

 

 

2.9 years

Total

 

$

194,579

 

 

$

(143,403

)

 

$

51,176

 

 

6.7 years

December 31, 2022:

 

 

 

 

 

 

 

 

 

 

 

Customer relationships

 

$

157,463

 

 

$

(113,085

)

 

$

44,378

 

 

8.6 years

Technology-based

 

 

21,905

 

 

 

(13,169

)

 

 

8,736

 

 

5.4 years

Trade name

 

 

5,840

 

 

 

(2,437

)

 

 

3,403

 

 

5.8 years

Other

 

 

6,759

 

 

 

(5,772

)

 

 

987

 

 

3.9 years

Total

 

$

191,967

 

 

$

(134,463

)

 

$

57,504

 

 

7.6 years

Schedule of Finite-lived Intangible Assets, Future Amortization Expense

At December 31, 2023, annual estimated aggregate amortization expense for intangible assets subject to amortization for the next five years is as follows:

 

 

 

Annual
Amortization
Expense

 

Year Ending December 31,

 

(In thousands)

 

2024

 

$

7,299

 

2025

 

 

7,203

 

2026

 

 

7,024

 

2027

 

 

5,492

 

2028

 

 

5,492

 

Schedule of Indefinite-Lived Intangible Assets

The following is a summary of indefinite-lived intangible assets at December 31, 2023 and 2022:

 

 

 

Gross Carrying
Amount

 

 

Accumulated
Impairments

 

 

Net Carrying
Value

 

 

 

(In thousands)

 

December 31, 2023:

 

 

 

 

 

 

 

 

 

Trade names

 

$

32,682

 

 

$

(2,072

)

 

$

30,610

 

December 31, 2022:

 

 

 

 

 

 

 

 

 

Trade names

 

$

32,608

 

 

$

(2,072

)

 

$

30,536