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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Disaggregation of Revenue [Line Items]
Revenues	$ 1,316,919	$ 1,231,226	$ 1,139,231
U.S.
Disaggregation of Revenue [Line Items]
Revenues	788,364	734,264	658,785
Canada
Disaggregation of Revenue [Line Items]
Revenues	96,374	97,766	84,945
U.K.
Disaggregation of Revenue [Line Items]
Revenues	143,353	121,814	$ 134,663
North America Loss Adjusting
Disaggregation of Revenue [Line Items]
Revenues	303,629	274,755
North America Loss Adjusting | U.S.
Disaggregation of Revenue [Line Items]
Revenues	207,255	176,989
North America Loss Adjusting | Canada
Disaggregation of Revenue [Line Items]
Revenues	96,374	97,766
International Loss Adjusting
Disaggregation of Revenue [Line Items]
Revenues	357,055	335,575
International Loss Adjusting | U.K.
Disaggregation of Revenue [Line Items]
Revenues	133,110	114,327
International Loss Adjusting | Europe
Disaggregation of Revenue [Line Items]
Revenues	92,130	89,777
International Loss Adjusting | Australia
Disaggregation of Revenue [Line Items]
Revenues	78,966	85,651
International Loss Adjusting | Asia
Disaggregation of Revenue [Line Items]
Revenues	23,289	21,652
International Loss Adjusting | Latin America
Disaggregation of Revenue [Line Items]
Revenues	29,560	24,168
Crawford Legal Services
Disaggregation of Revenue [Line Items]
Revenues	25,338	21,877
Crawford Legal Services | U.K.
Disaggregation of Revenue [Line Items]
Revenues	10,243	7,487
Crawford Legal Services | Australia
Disaggregation of Revenue [Line Items]
Revenues	10,513	9,041
Crawford Legal Services | Latin America
Disaggregation of Revenue [Line Items]
Revenues	4,582	5,349
International Operations
Disaggregation of Revenue [Line Items]
Revenues	382,393	357,452
Broadspire
Disaggregation of Revenue [Line Items]
Revenues	355,650	313,564
Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	225,459	243,711
Claims Management Services | Broadspire
Disaggregation of Revenue [Line Items]
Revenues	182,840	160,039
Medical Management Services | Broadspire
Disaggregation of Revenue [Line Items]
Revenues	172,810	153,525
Networks | Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	123,859	156,159
Contractor Connection | Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	74,627	66,236
Subrogation | Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	$ 26,973	$ 21,316

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