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Goodwill and Intangible Assets - Additional Information (Details)	3 Months Ended	12 Months Ended
	Sep. 30, 2022 USD ($)	Dec. 31, 2023 USD ($)	Dec. 31, 2022 USD ($)	Dec. 31, 2021 USD ($)	Oct. 01, 2023	Aug. 31, 2022
Goodwill [Line Items]
Goodwill impairment		$ 0	$ 36,808,000	$ 0
Goodwill		$ 76,724,000	76,622,000	116,526,000
Minimum
Goodwill [Line Items]
Finite-lived intangible asset, useful life		2 years
Maximum
Goodwill [Line Items]
Finite-lived intangible asset, useful life		20 years
Customer relationships and trade names
Goodwill [Line Items]
Amortization of intangible assets		$ 7,790,000	$ 7,836,000	11,029,000
Measurement Input, Discount Rate | Minimum
Goodwill [Line Items]
Measurement input					0.12	0.155
Measurement Input, Discount Rate | Maximum
Goodwill [Line Items]
Measurement input					0.135	0.18
Terminal growth rate
Goodwill [Line Items]
Measurement input		0.02	0.02
International Operations
Goodwill [Line Items]
Goodwill impairment	$ 19,640,000		$ 22,792,000
Goodwill		$ 0	0	$ 25,815,000
Crawford Legal Services
Goodwill [Line Items]
Goodwill impairment	$ 3,152,000
Edjuster Inc
Goodwill [Line Items]
Goodwill		9,125,000
Goodwill impairment charge reduced the carrying value			3,366,000
Praxis Consulting Inc
Goodwill [Line Items]
Goodwill		$ 15,543,000
Goodwill impairment charge reduced the carrying value			$ 10,650,000

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