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Common Stock and Earnings per Share - Schedule of Computations of Basic Net Income (Loss) Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Class A Non-Voting      
Numerator:      
Allocation of undistributed earnings (loss) $ 10,649 $ (17,850) $ 10,464
Dividends paid 7,554 7,012 7,376
Net income (loss) available to common shareholders, basic $ 18,203 $ (10,838) $ 17,840
Weighted-Average Shares Used to Compute Diluted Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, basic 29,039 29,196 30,760
Earnings (loss) per share - basic $ 0.63 $ (0.37) $ 0.58
Class B Voting      
Numerator:      
Allocation of undistributed earnings (loss) $ 7,259 $ (12,297) $ 7,565
Dividends paid 5,147 4,830 5,287
Net income (loss) available to common shareholders, basic $ 12,406 $ (7,467) $ 12,852
Weighted-Average Shares Used to Compute Diluted Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, basic 19,796 20,113 22,237
Earnings (loss) per share - basic $ 0.63 $ (0.37) $ 0.58